From The Xant Blog — Dialers


Power Dialer Proves Natural Selection Right 0

Technology is speeding ahead at a break neck speed and all too often we forget to look behind and see the ground we’ve covered. The dialer is one of those technological advances, and a subtle one that’s been ignored.

The infamous predictive dialer was one of the early dialers around (and sadly still in use) and went through its own wave of changes. Floppy disks were used, painstakingly so, to contact leads in the early days and with the power of the internet both the leads and dialers found their way online.

But they didn’t stop there.

With the predictive dialer becoming more powerful with the explosive growth of the internet and the companies that sprung from it, the tool was powerful but flawed. A lot of people have had the experience of the dialers that would put the person they called on hold when an agent wasn’t available. Others didn’t keep track of past leads and would call leads and lists multiple times a day (annoying the recipients to say the least!)

What is Inside Sales – Vocab Definitions to Know 0

Here at the Insider, we understand that for new followers some of the words we use might go completely over your head – especially for some of you newbies. So to help out in understanding what we are writing about we have created a list of 10 words we use everyday with short explanations of what they mean.

Inside Sales – Best described, inside sales is virtual sales done remotely. Inside sales can be B2B or B2C. Most people contacted have expressed interest in the product or services. With inside sales, it is not a one time call, it’s not scripted and the sales reps have continual contact (phone calls, emails, faxes) with the prospect as they work with them through the sales process.

Outside Sales – The traditional field sales model, outside sales is sales done face-to-face or door-to-door with potential customers.

Looking Backwards and Forwards From 2011: Predictive Sales Intelligence Will Redefine CRM and the Sales Process 0

One of the problems we all have with technology is that we soon forget that what is now commonplace was once rare or non-existent. New technologies penetrate the market so rapidly that total market transformations can occur in the space of under three years (and some might say even less). It’s barely been a decade…

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Research-Web Leads Beat Cold Calls 8 to 1 0

The web has disrupted everything we know about sales and marketing.  Even the time-honored practice of cold-calling has fallen by the wayside, and face-to-face selling, advertising, yellow pages, and direct mail are limping along.  But in return, the Internet is opening up the greatest opportunities ever available for sales organizations who learn it’s secrets. XANT…

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How to Get Comments on Your Blog 0

How do we get people to engage in a discussion, to write comments on our blog?
We honestly didn’t know.
So we asked our friends at, the experts.

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