The 6 Principles of Customer Service 0
In a recent blog we discussed what it means to keep a customer’s loyalty . But how do you do that? There are some things as sales professionals that we can do to increase customer satisfaction.
When it comes to customer service, there are certain principles that need to be followed when working with clients. With these 6 principles, sales professionals can improve their customer relationships and increase success of retaining clients.
Because of the length of this topic, this article will share the first six. The other five will be posted later in the week.
Below are the first 6 Principles of Customer Service:
1. Principle: The Golden Rule still applies. Do unto your customers as you would have others do unto you. Got it? Good. I don’t think I need to go on and explain this one. It’s a simple concept, but drives huge results.