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4 Strategies for Training Employees on Salesforce & Other SaaS Products 0

At Dreamforce 2015, Shell Black shared some valuable strategies that can help you implement Salesforce and other SaaS products more effectively. Here are some of the highlights of his presentation, titled “Strategies for Training End Users”: 1. Who moved my cheese? Change makes people nervous and uncomfortable. Communicate the “Why” and “WIIFM” (What’s in it…

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