{"id":6613021818949,"title":"Genesys","handle":"genesys","description":"\u003ch2\u003eTop 5 Things to Know About Us\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003eGenesys has been in business for 25 years – we’re not just a leader in Gartner, but also Forrester Wave and Ovum.\u003c\/li\u003e\n\u003cli\u003eGenesys Cloud built from the ground up using Microservices architecture\u003c\/li\u003e\n\u003cli\u003eComplete Omnichannel platform which includes a single pane of glass UCaaS and CCaaS offering.\u003c\/li\u003e\n\u003cli\u003eOngoing investment in the platform with 3-5 new feature releases per week\u003c\/li\u003e\n\u003cli\u003ePricing bundles available on our website, for named, concurrent, and hourly models.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch2\u003eTop 5 Services We DOMINATE In\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003eCCaaS: Cloud-Based Contact Center\u003c\/li\u003e\n\u003cli\u003eUCaaS: Unified Communications as a Service\u003c\/li\u003e\n\u003cli\u003eWorkforce Engagement Management\u003c\/li\u003e\n\u003cli\u003ePredictive Engagement\u003c\/li\u003e\n\u003cli\u003eAnalytics \u0026amp; Gamification\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch2\u003eTop 5 Customer Types That Choose Us\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003eBusinesses with a toll-free #\u003c\/li\u003e\n\u003cli\u003eBusinesses with a website\/eCommerce\u003c\/li\u003e\n\u003cli\u003eCompanies that want to deploy work from home or at-home agent model\u003c\/li\u003e\n\u003cli\u003eCompanies that are domestic, international, multi-site\u003c\/li\u003e\n\u003cli\u003eFinancial, Healthcare, BPO, SLED, Retail verticals\u003c\/li\u003e\n\u003c\/ol\u003e","published_at":"2021-06-30T09:59:07-05:00","created_at":"2021-06-30T09:59:07-05:00","vendor":"consultantsinabox","type":"","tags":["CCaaS: Cloud-Based Contact Center"],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":39410343739461,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Genesys","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_management":null,"barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/0058\/7038\/7269\/products\/gen_id_color_rgb-1-200x52.png?v=1625065198"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0058\/7038\/7269\/products\/gen_id_color_rgb-1-200x52.png?v=1625065198","options":["Title"],"media":[{"alt":null,"id":21061290164293,"position":1,"preview_image":{"aspect_ratio":3.846,"height":52,"width":200,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0058\/7038\/7269\/products\/gen_id_color_rgb-1-200x52.png?v=1625065198"},"aspect_ratio":3.846,"height":52,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0058\/7038\/7269\/products\/gen_id_color_rgb-1-200x52.png?v=1625065198","width":200}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003ch2\u003eTop 5 Things to Know About Us\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003eGenesys has been in business for 25 years – we’re not just a leader in Gartner, but also Forrester Wave and Ovum.\u003c\/li\u003e\n\u003cli\u003eGenesys Cloud built from the ground up using Microservices architecture\u003c\/li\u003e\n\u003cli\u003eComplete Omnichannel platform which includes a single pane of glass UCaaS and CCaaS offering.\u003c\/li\u003e\n\u003cli\u003eOngoing investment in the platform with 3-5 new feature releases per week\u003c\/li\u003e\n\u003cli\u003ePricing bundles available on our website, for named, concurrent, and hourly models.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch2\u003eTop 5 Services We DOMINATE In\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003eCCaaS: Cloud-Based Contact Center\u003c\/li\u003e\n\u003cli\u003eUCaaS: Unified Communications as a Service\u003c\/li\u003e\n\u003cli\u003eWorkforce Engagement Management\u003c\/li\u003e\n\u003cli\u003ePredictive Engagement\u003c\/li\u003e\n\u003cli\u003eAnalytics \u0026amp; Gamification\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch2\u003eTop 5 Customer Types That Choose Us\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003eBusinesses with a toll-free #\u003c\/li\u003e\n\u003cli\u003eBusinesses with a website\/eCommerce\u003c\/li\u003e\n\u003cli\u003eCompanies that want to deploy work from home or at-home agent model\u003c\/li\u003e\n\u003cli\u003eCompanies that are domestic, international, multi-site\u003c\/li\u003e\n\u003cli\u003eFinancial, Healthcare, BPO, SLED, Retail verticals\u003c\/li\u003e\n\u003c\/ol\u003e"}

Genesys

Product Description

Top 5 Things to Know About Us

  1. Genesys has been in business for 25 years – we’re not just a leader in Gartner, but also Forrester Wave and Ovum.
  2. Genesys Cloud built from the ground up using Microservices architecture
  3. Complete Omnichannel platform which includes a single pane of glass UCaaS and CCaaS offering.
  4. Ongoing investment in the platform with 3-5 new feature releases per week
  5. Pricing bundles available on our website, for named, concurrent, and hourly models.

Top 5 Services We DOMINATE In

  1. CCaaS: Cloud-Based Contact Center
  2. UCaaS: Unified Communications as a Service
  3. Workforce Engagement Management
  4. Predictive Engagement
  5. Analytics & Gamification

Top 5 Customer Types That Choose Us

  1. Businesses with a toll-free #
  2. Businesses with a website/eCommerce
  3. Companies that want to deploy work from home or at-home agent model
  4. Companies that are domestic, international, multi-site
  5. Financial, Healthcare, BPO, SLED, Retail verticals
The Genesys was built with people like you in mind. Something to keep you happy. Every. Single. Day.

Inventory Last Updated: Sep 25, 2021
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