{"id":6613969764421,"title":"NICE inContact","handle":"nice-incontact","description":"\u003ch2\u003eTop 5 Things to Know About Us\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003eNICE inContact’s purpose is to improve lives by transforming every customer experience into something extraordinary and trustworthy. We deliver the most complete and customer-focused contact center cloud platform for companies to transform their customer’s experience.\u003c\/li\u003e\n\u003cli\u003eNICE inContact is financially strong. NASDAQ: NICE, 2000+ R\u0026amp;D Professionals, 25k+ customers, 6500 employees worldwide, 35+ global offices, $1B+ in customer experience revenue.\u003c\/li\u003e\n\u003cli\u003eNICE inContact is the cloud contact center leader with 395k+ agents worldwide in 100+ countries, serving 85+ Fortune 100 customers, FedRAMP certified, 99.99% guaranteed uptime and 15 years in the cloud.\u003c\/li\u003e\n\u003cli\u003eNICE inContact is recognized as a cloud contact center leader by Gartner, Forrester, Ventana Research, ovum, DMG Consulting LLC, Frost \u0026amp; Sullivan and IDC.\u003c\/li\u003e\n\u003cli\u003eNICE inContact CXone is the leading cloud customer experience platform. Its flexible cloud software helps contact centers efficiently support their customers with personalized interactions. The result is low attrition and high customer satisfaction.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch2\u003eTop 5 Services We DOMINATE In\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003eOmni-channel Routing\u003c\/li\u003e\n\u003cli\u003eACD\/IVR\u003c\/li\u003e\n\u003cli\u003eInteraction Analytics\/Feedback Management\/Quality Management\u003c\/li\u003e\n\u003cli\u003eWFM\/WFO – Workforce Management\/Workforce Optimization\u003c\/li\u003e\n\u003cli\u003eArtificial Intelligence\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch2\u003eTop 5 Customer Types That Choose Us\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003eSMB, Mid-Market \u0026amp; Enterprise\u003c\/li\u003e\n\u003cli\u003eDomestic \u0026amp; International\u003c\/li\u003e\n\u003cli\u003eMulti-location\u003c\/li\u003e\n\u003cli\u003eWork From Home\u003c\/li\u003e\n\u003cli\u003eFinancial, Retail, Healthcare, Commercial, Higher Education, Federal \u0026amp; State Government\u003c\/li\u003e\n\u003c\/ol\u003e","published_at":"2021-07-02T20:48:05-05:00","created_at":"2021-07-02T20:48:06-05:00","vendor":"consultantsinabox","type":"","tags":["CCaaS"],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":39413447163973,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"NICE inContact","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_management":null,"barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/0058\/7038\/7269\/products\/nice_incontact_horizontal-200x50.png?v=1625276986"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0058\/7038\/7269\/products\/nice_incontact_horizontal-200x50.png?v=1625276986","options":["Title"],"media":[{"alt":null,"id":21077677932613,"position":1,"preview_image":{"aspect_ratio":4.0,"height":50,"width":200,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0058\/7038\/7269\/products\/nice_incontact_horizontal-200x50.png?v=1625276986"},"aspect_ratio":4.0,"height":50,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0058\/7038\/7269\/products\/nice_incontact_horizontal-200x50.png?v=1625276986","width":200}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003ch2\u003eTop 5 Things to Know About Us\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003eNICE inContact’s purpose is to improve lives by transforming every customer experience into something extraordinary and trustworthy. We deliver the most complete and customer-focused contact center cloud platform for companies to transform their customer’s experience.\u003c\/li\u003e\n\u003cli\u003eNICE inContact is financially strong. NASDAQ: NICE, 2000+ R\u0026amp;D Professionals, 25k+ customers, 6500 employees worldwide, 35+ global offices, $1B+ in customer experience revenue.\u003c\/li\u003e\n\u003cli\u003eNICE inContact is the cloud contact center leader with 395k+ agents worldwide in 100+ countries, serving 85+ Fortune 100 customers, FedRAMP certified, 99.99% guaranteed uptime and 15 years in the cloud.\u003c\/li\u003e\n\u003cli\u003eNICE inContact is recognized as a cloud contact center leader by Gartner, Forrester, Ventana Research, ovum, DMG Consulting LLC, Frost \u0026amp; Sullivan and IDC.\u003c\/li\u003e\n\u003cli\u003eNICE inContact CXone is the leading cloud customer experience platform. Its flexible cloud software helps contact centers efficiently support their customers with personalized interactions. The result is low attrition and high customer satisfaction.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch2\u003eTop 5 Services We DOMINATE In\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003eOmni-channel Routing\u003c\/li\u003e\n\u003cli\u003eACD\/IVR\u003c\/li\u003e\n\u003cli\u003eInteraction Analytics\/Feedback Management\/Quality Management\u003c\/li\u003e\n\u003cli\u003eWFM\/WFO – Workforce Management\/Workforce Optimization\u003c\/li\u003e\n\u003cli\u003eArtificial Intelligence\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch2\u003eTop 5 Customer Types That Choose Us\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003eSMB, Mid-Market \u0026amp; Enterprise\u003c\/li\u003e\n\u003cli\u003eDomestic \u0026amp; International\u003c\/li\u003e\n\u003cli\u003eMulti-location\u003c\/li\u003e\n\u003cli\u003eWork From Home\u003c\/li\u003e\n\u003cli\u003eFinancial, Retail, Healthcare, Commercial, Higher Education, Federal \u0026amp; State Government\u003c\/li\u003e\n\u003c\/ol\u003e"}

NICE inContact

Product Description

Top 5 Things to Know About Us

  1. NICE inContact’s purpose is to improve lives by transforming every customer experience into something extraordinary and trustworthy. We deliver the most complete and customer-focused contact center cloud platform for companies to transform their customer’s experience.
  2. NICE inContact is financially strong. NASDAQ: NICE, 2000+ R&D Professionals, 25k+ customers, 6500 employees worldwide, 35+ global offices, $1B+ in customer experience revenue.
  3. NICE inContact is the cloud contact center leader with 395k+ agents worldwide in 100+ countries, serving 85+ Fortune 100 customers, FedRAMP certified, 99.99% guaranteed uptime and 15 years in the cloud.
  4. NICE inContact is recognized as a cloud contact center leader by Gartner, Forrester, Ventana Research, ovum, DMG Consulting LLC, Frost & Sullivan and IDC.
  5. NICE inContact CXone is the leading cloud customer experience platform. Its flexible cloud software helps contact centers efficiently support their customers with personalized interactions. The result is low attrition and high customer satisfaction.

Top 5 Services We DOMINATE In

  1. Omni-channel Routing
  2. ACD/IVR
  3. Interaction Analytics/Feedback Management/Quality Management
  4. WFM/WFO – Workforce Management/Workforce Optimization
  5. Artificial Intelligence

Top 5 Customer Types That Choose Us

  1. SMB, Mid-Market & Enterprise
  2. Domestic & International
  3. Multi-location
  4. Work From Home
  5. Financial, Retail, Healthcare, Commercial, Higher Education, Federal & State Government
The NICE inContact is the yin, to your yang. You've found what you're looking for.

Inventory Last Updated: Jul 27, 2021
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