Zoho's Clever Dreamforce Campaign Success

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Zoho's Clever Dreamforce Campaign Success

When attending a mega event like Dreamforce, seasoned attendees know navigating through the bustling streets of San Francisco can turn into quite the trial. For Salesforce.com customers, this was made a tad bit easier and tastier, all thanks to Zoho's ingenuity.

Amidst the myriad of sessions and activities at such a large-scale cloud computing event, Zoho found an ingenious way to engage with potential customers—offering free pedicab rides and warm snacks to Salesforce.com clientele. Our competitor might not have favored our proximity, but who could resist complimentary rides and delicious sustenance?

It is not just about the freebies but how they were presented. The attention to detail extended to the messages on the napkin holders which bore two separate numbers catering inclusively to men and women. An intricate detail that underscores consideration and good humor.

But Zoho did not stop there; we used the power of social media to amplify this positive message by encouraging our customers to share their experiences online. Tweets and promoted posts bolstered by interactions with other attendees led to an astounding engagement and click-through, blowing the usual metrics out of the water. This was not just another guerrilla marketing stunt; this was Zoho adding value to an event by genuinely assisting participants.

The numbers spoke for themselves. With engagement rates on Twitter soaring between 4.65% and 6.51%, Zoho's approach proved to be both beneficial to customers and a successful marketing strategy. The convenience and consideration offered elevated customers' experience at the event, a clever juxtaposition against our competitor's offerings.

Consultants In-A-Box are experts in deploying thoughtful and impactful strategies that resonate with audiences and yield measurable results. Whether you're interested in implementing innovative marketing techniques or streamlining customer interactions, Consultants In-A-Box possess the pioneering expertise and tools to invigorate your business growth.

If you're inspired by Zoho's successful campaign at Dreamforce and wish to create similar experiences for your customers or clients, don't hesitate to reach out. Contact Consultants In-A-Box for professional guidance on implementation and training to elevate your marketing and customer relationship management. Let us help you devise and execute campaigns that leave a lasting positive impact on your business and your audience.

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  • Jordan Van Maanen
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