{"id":8493144473874,"title":"Zoho Assist","handle":"zoho-assist","description":"\u003cp data-mce-fragment=\"1\"\u003eZoho Assist is a remote support and remote access software provided by Zoho Corporation. It is designed to facilitate efficient and secure remote assistance and access to computers and devices, allowing support teams to assist customers or colleagues remotely.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eHere are some key features of Zoho Assist:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eRemote Support: Zoho Assist enables support technicians or IT teams to remotely connect to customers' or employees' computers to diagnose and resolve technical issues.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eUnattended Access: With Zoho Assist, users can set up unattended remote access to computers or devices, which allows them to access and manage the devices even when the users are not present.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eFile Transfer: The software allows users to transfer files securely between the local and remote computers during remote sessions.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eChat and Voice Communication: Zoho Assist provides built-in chat and voice communication features that facilitate real-time communication between the support technician and the remote user.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eMulti-Monitor Support: Zoho Assist supports remote access to computers with multiple monitors, making it easier to troubleshoot and work on complex issues.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eReboot and Reconnect: Users can reboot the remote computer and automatically reconnect to the session, ensuring continuous support without interruptions.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eSession Recording: Zoho Assist offers the option to record remote support sessions, which can be useful for training purposes or to review session details later.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eSecurity Features: Zoho Assist prioritizes security, providing features such as encryption, two-factor authentication, and permission-based access to ensure data protection during remote sessions.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp data-mce-fragment=\"1\"\u003eZoho Assist is commonly used by IT support teams, help desks, and managed service providers to deliver efficient remote support to clients or employees. It is a valuable tool for resolving technical issues quickly and improving overall customer satisfaction.\u003c\/p\u003e","published_at":"2023-08-02T00:06:36-05:00","created_at":"2023-08-02T00:06:36-05:00","vendor":"Consultants In-A-Box","type":"Zoho Assist","tags":["Assist","Computer Software","IT Management Software","Security and IT Management","Zoho","Zoho Assist","Zoho Service"],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":45949546529042,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Zoho Assist","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/consultantsinabox.com\/cdn\/shop\/files\/ZohoAssist.png?v=1690952798"],"featured_image":"\/\/consultantsinabox.com\/cdn\/shop\/files\/ZohoAssist.png?v=1690952798","options":["Title"],"media":[{"alt":null,"id":34781051912466,"position":1,"preview_image":{"aspect_ratio":2.77,"height":135,"width":374,"src":"\/\/consultantsinabox.com\/cdn\/shop\/files\/ZohoAssist.png?v=1690952798"},"aspect_ratio":2.77,"height":135,"media_type":"image","src":"\/\/consultantsinabox.com\/cdn\/shop\/files\/ZohoAssist.png?v=1690952798","width":374}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp data-mce-fragment=\"1\"\u003eZoho Assist is a remote support and remote access software provided by Zoho Corporation. It is designed to facilitate efficient and secure remote assistance and access to computers and devices, allowing support teams to assist customers or colleagues remotely.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eHere are some key features of Zoho Assist:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eRemote Support: Zoho Assist enables support technicians or IT teams to remotely connect to customers' or employees' computers to diagnose and resolve technical issues.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eUnattended Access: With Zoho Assist, users can set up unattended remote access to computers or devices, which allows them to access and manage the devices even when the users are not present.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eFile Transfer: The software allows users to transfer files securely between the local and remote computers during remote sessions.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eChat and Voice Communication: Zoho Assist provides built-in chat and voice communication features that facilitate real-time communication between the support technician and the remote user.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eMulti-Monitor Support: Zoho Assist supports remote access to computers with multiple monitors, making it easier to troubleshoot and work on complex issues.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eReboot and Reconnect: Users can reboot the remote computer and automatically reconnect to the session, ensuring continuous support without interruptions.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eSession Recording: Zoho Assist offers the option to record remote support sessions, which can be useful for training purposes or to review session details later.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eSecurity Features: Zoho Assist prioritizes security, providing features such as encryption, two-factor authentication, and permission-based access to ensure data protection during remote sessions.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp data-mce-fragment=\"1\"\u003eZoho Assist is commonly used by IT support teams, help desks, and managed service providers to deliver efficient remote support to clients or employees. It is a valuable tool for resolving technical issues quickly and improving overall customer satisfaction.\u003c\/p\u003e"}

Zoho Assist

service Description

Zoho Assist is a remote support and remote access software provided by Zoho Corporation. It is designed to facilitate efficient and secure remote assistance and access to computers and devices, allowing support teams to assist customers or colleagues remotely.

Here are some key features of Zoho Assist:

  1. Remote Support: Zoho Assist enables support technicians or IT teams to remotely connect to customers' or employees' computers to diagnose and resolve technical issues.

  2. Unattended Access: With Zoho Assist, users can set up unattended remote access to computers or devices, which allows them to access and manage the devices even when the users are not present.

  3. File Transfer: The software allows users to transfer files securely between the local and remote computers during remote sessions.

  4. Chat and Voice Communication: Zoho Assist provides built-in chat and voice communication features that facilitate real-time communication between the support technician and the remote user.

  5. Multi-Monitor Support: Zoho Assist supports remote access to computers with multiple monitors, making it easier to troubleshoot and work on complex issues.

  6. Reboot and Reconnect: Users can reboot the remote computer and automatically reconnect to the session, ensuring continuous support without interruptions.

  7. Session Recording: Zoho Assist offers the option to record remote support sessions, which can be useful for training purposes or to review session details later.

  8. Security Features: Zoho Assist prioritizes security, providing features such as encryption, two-factor authentication, and permission-based access to ensure data protection during remote sessions.

Zoho Assist is commonly used by IT support teams, help desks, and managed service providers to deliver efficient remote support to clients or employees. It is a valuable tool for resolving technical issues quickly and improving overall customer satisfaction.

The Zoho Assist is the product you didn't think you need, but once you have it, something you won't want to live without.

Inventory Last Updated: Dec 22, 2024
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