{"id":8482792407314,"title":"Zoho Voice","handle":"zoho-voice","description":"\u003cp data-mce-fragment=\"1\"\u003eZoho Voice\" was a cloud-based telephony service provided by Zoho Corporation. It was designed to help businesses set up a virtual phone system to manage incoming and outgoing calls efficiently.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eHere are some key details about Zoho Voice:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eVirtual Phone System: Zoho Voice allows businesses to create a professional phone system without the need for traditional hardware. Users can set up a virtual phone number, customize greetings, create call menus, and route calls to appropriate extensions or agents.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall Routing and IVR: The system supports Interactive Voice Response (IVR) to greet callers and provide them with self-service options. Call routing features enable businesses to direct calls to specific departments or team members based on predefined rules.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eVoicemail and Call Recording: Zoho Voice enables users to record voicemail messages when unavailable to take calls. Additionally, call recording capabilities may be available to track conversations for quality control, training, or compliance purposes.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eClick-to-Call: The service may include a click-to-call feature that allows users to initiate calls directly from their CRM or web browser, streamlining the calling process.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIntegration with \u003ca href=\"https:\/\/consultantsinabox.com\/products\/zoho-crm\" title=\"Zoho CRM\"\u003eZoho CRM\u003c\/a\u003e: Zoho Voice can integrate with Zoho's Customer Relationship Management (CRM) platform. This integration allows businesses to synchronize call data, manage customer interactions, and gain insights into call performance within the CRM.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eReporting and Analytics: The service may offer reporting and analytics features to provide insights into call metrics, call duration, call volume, and other relevant data, helping businesses to make informed decisions.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e","published_at":"2023-07-29T00:56:10-05:00","created_at":"2023-07-29T00:56:10-05:00","vendor":"Consultants In-A-Box","type":"Zoho Voice","tags":["Computer Software","Software","Voice","Zoho","Zoho Email and Collaboration","Zoho Marketing","Zoho Sales","Zoho Service"],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":45888339771666,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Zoho Voice","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/consultantsinabox.com\/cdn\/shop\/files\/ZohoVoice.png?v=1690610172"],"featured_image":"\/\/consultantsinabox.com\/cdn\/shop\/files\/ZohoVoice.png?v=1690610172","options":["Title"],"media":[{"alt":null,"id":34741721268498,"position":1,"preview_image":{"aspect_ratio":2.608,"height":130,"width":339,"src":"\/\/consultantsinabox.com\/cdn\/shop\/files\/ZohoVoice.png?v=1690610172"},"aspect_ratio":2.608,"height":130,"media_type":"image","src":"\/\/consultantsinabox.com\/cdn\/shop\/files\/ZohoVoice.png?v=1690610172","width":339}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp data-mce-fragment=\"1\"\u003eZoho Voice\" was a cloud-based telephony service provided by Zoho Corporation. It was designed to help businesses set up a virtual phone system to manage incoming and outgoing calls efficiently.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eHere are some key details about Zoho Voice:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eVirtual Phone System: Zoho Voice allows businesses to create a professional phone system without the need for traditional hardware. Users can set up a virtual phone number, customize greetings, create call menus, and route calls to appropriate extensions or agents.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCall Routing and IVR: The system supports Interactive Voice Response (IVR) to greet callers and provide them with self-service options. Call routing features enable businesses to direct calls to specific departments or team members based on predefined rules.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eVoicemail and Call Recording: Zoho Voice enables users to record voicemail messages when unavailable to take calls. Additionally, call recording capabilities may be available to track conversations for quality control, training, or compliance purposes.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eClick-to-Call: The service may include a click-to-call feature that allows users to initiate calls directly from their CRM or web browser, streamlining the calling process.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIntegration with \u003ca href=\"https:\/\/consultantsinabox.com\/products\/zoho-crm\" title=\"Zoho CRM\"\u003eZoho CRM\u003c\/a\u003e: Zoho Voice can integrate with Zoho's Customer Relationship Management (CRM) platform. This integration allows businesses to synchronize call data, manage customer interactions, and gain insights into call performance within the CRM.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eReporting and Analytics: The service may offer reporting and analytics features to provide insights into call metrics, call duration, call volume, and other relevant data, helping businesses to make informed decisions.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e"}