{"id":8493146538258,"title":"Zoho Lens","handle":"zoho-lens","description":"\u003cp\u003eZoho Lens is built to help professionals who want to assist a person in fixing an issue remotely, and need a comprehensive view of their client’s situation. Incidents such as a misconfigured server, a damaged machine part, or a tricky hardware problem no longer require a technician to travel.\u003cbr\u003e\u003cbr\u003eHere are major sectors where Zoho Lens, AR remote assistance software can improve problem-solving, and save time and money.\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eField Service\u003c\/li\u003e\n\u003cli\u003eMaintenance and Repair\u003c\/li\u003e\n\u003cli\u003eInsurance\u003c\/li\u003e\n\u003cli\u003eHealth Care\u003c\/li\u003e\n\u003cli\u003eCustomer Service\u003c\/li\u003e\n\u003cli\u003eManufacturing\u003c\/li\u003e\n\u003cli\u003eAutomotive\u003c\/li\u003e\n\u003cli\u003eConstruction\u003c\/li\u003e\n\u003cli\u003eRetail\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eKey features our AR remote assistance software that help you to see the issue, collaborate, and get things done faster.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003eLive Camera Streaming\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003eView the camera stream of your remote client’s smartphone or smart glass and instruct them right from your desk by viewing the live high-definition video. \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003eHighlighting on 3D Objects\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003eAR annotations allow you and your customer to add extra virtual information to the live camera stream. 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The invited participants can use all our functionalities to share their expertise and help find solutions in double-quick time.\u003c\/p\u003e","published_at":"2023-08-02T00:13:00-05:00","created_at":"2023-08-02T00:13:00-05:00","vendor":"Consultants In-A-Box","type":"Zoho Lens","tags":["Computer Software","IT Management Software","Lens","Security and IT Management","Zoho","Zoho Lens","Zoho Service"],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":45949559963922,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Zoho Lens","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/consultantsinabox.com\/cdn\/shop\/files\/Zoholens.png?v=1690953182"],"featured_image":"\/\/consultantsinabox.com\/cdn\/shop\/files\/Zoholens.png?v=1690953182","options":["Title"],"media":[{"alt":null,"id":34781076914450,"position":1,"preview_image":{"aspect_ratio":2.469,"height":143,"width":353,"src":"\/\/consultantsinabox.com\/cdn\/shop\/files\/Zoholens.png?v=1690953182"},"aspect_ratio":2.469,"height":143,"media_type":"image","src":"\/\/consultantsinabox.com\/cdn\/shop\/files\/Zoholens.png?v=1690953182","width":353}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003eZoho Lens is built to help professionals who want to assist a person in fixing an issue remotely, and need a comprehensive view of their client’s situation. Incidents such as a misconfigured server, a damaged machine part, or a tricky hardware problem no longer require a technician to travel.\u003cbr\u003e\u003cbr\u003eHere are major sectors where Zoho Lens, AR remote assistance software can improve problem-solving, and save time and money.\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eField Service\u003c\/li\u003e\n\u003cli\u003eMaintenance and Repair\u003c\/li\u003e\n\u003cli\u003eInsurance\u003c\/li\u003e\n\u003cli\u003eHealth Care\u003c\/li\u003e\n\u003cli\u003eCustomer Service\u003c\/li\u003e\n\u003cli\u003eManufacturing\u003c\/li\u003e\n\u003cli\u003eAutomotive\u003c\/li\u003e\n\u003cli\u003eConstruction\u003c\/li\u003e\n\u003cli\u003eRetail\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eKey features our AR remote assistance software that help you to see the issue, collaborate, and get things done faster.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003eLive Camera Streaming\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003eView the camera stream of your remote client’s smartphone or smart glass and instruct them right from your desk by viewing the live high-definition video. \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003eHighlighting on 3D Objects\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003eAR annotations allow you and your customer to add extra virtual information to the live camera stream. You can use other annotation tools to draw and write on the screen.\u003cbr data-mce-fragment=\"1\"\u003e \u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003eVoIP and text chat\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003eInteract with your customer through VoIP and text chat to provide better remote assistance.\u003cbr data-mce-fragment=\"1\"\u003e \u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003eSnapshots\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003eCapture a snapshot of the incoming camera stream to document specific events during the session, or to analyze an issue further.\u003cbr data-mce-fragment=\"1\"\u003e \u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003eFreeze image\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003eFreeze the incoming camera stream to explore, analyze, and discuss technical details of a particular scenario in greater depth.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003eSession Recording\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003eRecord sessions initiated in your organization to look back on all your session proceedings, create comprehensive trails, and document all your sessions to create a knowledge base.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003eMobile SDK NEW\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003eUse our SDK for iOS and Android to add remote access capabilities into your mobile app and allow end-users to join sessions directly from your application.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003eMulti-participant NEW\u003c\/strong\u003e\u003cbr data-mce-fragment=\"1\"\u003eAs an Expert, you can invite participants with different skill sets to help you out during a remote assistance session. The invited participants can use all our functionalities to share their expertise and help find solutions in double-quick time.\u003c\/p\u003e"}

Zoho Lens

Product Description

Zoho Lens is built to help professionals who want to assist a person in fixing an issue remotely, and need a comprehensive view of their client’s situation. Incidents such as a misconfigured server, a damaged machine part, or a tricky hardware problem no longer require a technician to travel.

Here are major sectors where Zoho Lens, AR remote assistance software can improve problem-solving, and save time and money.

  • Field Service
  • Maintenance and Repair
  • Insurance
  • Health Care
  • Customer Service
  • Manufacturing
  • Automotive
  • Construction
  • Retail

Key features our AR remote assistance software that help you to see the issue, collaborate, and get things done faster.

Live Camera Streaming
View the camera stream of your remote client’s smartphone or smart glass and instruct them right from your desk by viewing the live high-definition video.

Highlighting on 3D Objects
AR annotations allow you and your customer to add extra virtual information to the live camera stream. You can use other annotation tools to draw and write on the screen.

VoIP and text chat
Interact with your customer through VoIP and text chat to provide better remote assistance.

Snapshots
Capture a snapshot of the incoming camera stream to document specific events during the session, or to analyze an issue further.

Freeze image
Freeze the incoming camera stream to explore, analyze, and discuss technical details of a particular scenario in greater depth.

Session Recording
Record sessions initiated in your organization to look back on all your session proceedings, create comprehensive trails, and document all your sessions to create a knowledge base.

Mobile SDK NEW
Use our SDK for iOS and Android to add remote access capabilities into your mobile app and allow end-users to join sessions directly from your application.

Multi-participant NEW
As an Expert, you can invite participants with different skill sets to help you out during a remote assistance session. The invited participants can use all our functionalities to share their expertise and help find solutions in double-quick time.

The Zoho Lens is the product you didn't think you need, but once you have it, something you won't want to live without.

Inventory Last Updated: Sep 30, 2023
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