A Review of Zoho's 2021 Ecommerce Trends and A Peek at 2022

In a world increasingly driven by digital, Zoho's 2021 report and 2022 lookout divulge important insights about ecommerce trends, providing valuable guidance for businesses striving to improve their digital presence.

Unpacking 2021

The past year saw businesses experiencing remarkable growth in their digital channels. Online shopping scaled new heights with the proliferation of varied shopping activities across different ecommerce platforms. Zoho Commerce reported a 47% increase in website visits and a substantial 41% growth in online orders. The pandemic played a significant role in this shift as high local demand and supply challenges directed consumers towards online shopping options.

Region Wise Growth

Regionally, Australia led the way with a 57% jump in online orders. Europe followed closely with a 51% increase, proving that the pandemic-bred conditions were globally experienced. Businesses were forced to adapt quickly to meet these new consumer behaviours and preferences.

Embracing the New Normal

Businesses had to swiftly adapt to the new normal, expanding their supply chains and leveraging tech tools like CRM and automation. Ecommerce experts predict that these trends will persist even post pandemic, emphasising the importance of digital transformation.

A Sneak Peek into 2022

Heading into 2022, Zoho predicts an even greater reliance on digital channels. They highlight the importance of adopting digital tools and integrating them into business operations. Personalization is another area of focus. Businesses are expected to provide personalized experiences that meet individual customer expectations, thereby driving customer loyalty and purchase decisions.

Implementing These Trends

While these trends provide valuable insights, their implementation can be challenging. It’s here where Consultants In-A-Box can make a difference. With their deep understanding of digital tools and extensive experience in ecommerce, they can help you implement these trends effectively and seamlessly into your business model. Evaluating your specific needs, they can assist with strategy formulation, digital tool adoption, personalization plans, and execution.

Scaling your business to meet the demands of the new normal can be intimidating. But with advisors like Consultants In-A-Box, you can confidently navigate towards successful digital transformation. So, reach out to them. It’s time to ride the wave of digital and steer your business to new heights in 2022.

Contact Consultants In-A-Box Today!

Don't let digital transformation intimidate you. Let the experts at Consultants In-A-Box lead you confidently into the digital future. Contact them today and give your business the edge it needs to compete and triumph in 2022.

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