Embrace the Next-Gen Zoho Experience

Oftentimes, businesses struggle to manage their customer relationships effectively due to a lack of proper tools. Zoho CRM Winter '21 elevates the CRM experience for businesses by offering a range of features that streamline their customer relationship process.

Introducing Zoho CRM Winter '21

Zoho proudly unveils its new CRM offering, infused with smart tools and built-in intelligence capabilities. Now businesses will get to interact with customers like never before, keeping engagements smoother, and interactions friendlier.

Artificial Intelligence

One of the exciting additions to the Zoho CRM Winter 21 is the introduction of artificial intelligence capabilities. The new feature named Zia comes well-equipped with voice assistance and analytical tools. Zia allows for predictive sales opportunities and can even prepare performance indicators and forecast reports. Furthermore, it notifies businesses about the best time to contact customers for successful interactions.

Predictive Analysis

Zoho CRM Winter '21 introduces predictive analysis that gives personalized customer insights based on pattern recognition. It considers historical data and executes predictive scoring models, hence empowering businesses with facts-based decision-making tools.

Integration of Telephony and Social Media

The integration of telephony and social media platforms in Zoho’s new CRM promotes effective customer engagement. Businesses can now blend the digital and physical experiences for their customers with the help of telephony capabilities. With social media integrations, businesses get a chance to interact with customers on platforms such as Instagram, Facebook, and Twitter, enhancing their customer experience.

Advanced Analytics

With Zoho CRM Winter '21, businesses will be able to slice and dice their business data to derive better insights. It provides deeper enterprise performance insights, helping businesses make data-driven decisions.

Entrepreneurs’ Best Partner in Growth

Zoho CRM winter '21 is the entrepreneurs' best partner in growth as it will help businesses to predict, analyze, and manage data making every interaction count. It optimises the sales cycle and enhances the customer experience.

Let Us Help You Experience the Shift

If you’re excited to explore the potential of this feature-packed CRM, "Consultants In-A-Box" is here at your service to help you implement these concepts. Get in touch with us to "experience the shift. Make Zoho CRM Winter '21 the force that drives your business towards great customer experiences and optimal growth.

← Previous Post Next Post →