Experience the Convenience of Built-In Cloud Telephony With Bigin

Success in the modern business world is not just about having the right products, but also about the efficiency of your communication. Whether you're dealing with customers, clients or colleagues, the ability to connect quickly, clearly and reliably is absolutely vital. Bigin by Zoho CRM offers a solution through its built-in cloud telephony feature, designed to simplify and streamline your communication process.

Seamless Calling Within Your CRM

With Bigin's built-in cloud telephony, you can now make or receive calls directly within your CRM, eliminating the need for separate systems or switching between applications. This means less time spent on mundane tasks and more time focused on productive conversations. In addition, you can even log calls in real-time, ensuring every interaction is accurately recorded and easily accessible for future reference.

Automated Dialer for Improved Efficiency

Efficiency is key when it comes to business communications. To that end, Bigin's system features an automated dialer that not only carries out the task of dialing numbers for you, but also arranges calls based on priority. This reduces time wastage and ensures that important calls are not missed or delayed.

Instant Customer Context

Customer context is crucial for meaningful conversations. With Bigin's cloud telephony feature, you will have instant access to detailed customer context the moment a call comes in. Knowing the caller's history, preferences, and interactions with your business allows you to address their needs effectively and build stronger relationships.

Smooth Experience Even on Mobile

In the fast-paced digital world, mobility is essential. Bigin recognizes this need and offers a smooth, interruption-free experience even on mobile. With the Bigin mobile app, you can use the built-in cloud telephony feature to carry out all your business communications effectively, regardless of where you are.

Call Analytics and Reporting

The benefits of Bigin's cloud telephony extend beyond communication freedom and convenience. It also provides detailed call analytics and reporting - an important tool for understanding your customer interactions and making data-driven decisions. Whether it's call duration, number of calls, or missed call rate - you have the information you need in a simplified, easy to understand format.

Implementing the use of cloud telephony can significantly boost your communications efficiency, and there is no better partner to help you through this process than Consultants In-A-Box. We understand the value of modern CRM tools and are committed to helping businesses like yours make the most out of them.

Contact us today to learn more about how Bigin's built-in cloud telephony feature can take your business to the next level.

← Previous Post Next Post →