Zoho CRM 2020: Building Everlasting Customer Relationships

With the advent of the new decade, Zoho CRM has introduced a host of functionalities, offering comprehensive solutions to businesses around the globe, derived from their extensive experience in the industry. This article talks about the Zoho CRM 2020 Feature Edition that's geared towards building everlasting customer relationships. To effectively implement these concepts, don't hesitate to contact Consultants In-A-Box.

What's new in Zoho CRM 2020?

The Zoho CRM 2020 Feature Edition has brought forth several new features. The addition of CommandCenter, SalesSignals, and SalesInbox in Zoho CRM 2020 has revolutionized customer relationship management by enabling businesses to understand customer behavior better.

CommandCenter

The CommandCenter orchestrates customer journeys and aligns them across departments. It helps businesses in deriving meaningful insights, fostering engagement, and enhancing the overall customer experience. You can design and implement fluid customer journeys without any overlapping or loophically significant issues, all thanks to its advanced computational capabilities.

SalesSignals

SalesSignals focuses on providing real-time insights about customers. From website visits, email interactions, survey participation to social media activity - SalesSignals keeps you informed to empower your sales team to make well-informed decisions and offer personalized customer service.

SalesInbox

Unlike traditional inboxes, the SalesInbox module is exclusively designed for salespeople. It prioritizes emails based on the sales context, organizes conversations, and integrates with other CRM components for seamless operations. It's not just an ordinary inbox, it's a sales-centric one, ensuring your sales reps have the right information at the right time.

Recommendation

To incorporate these powerful features and tools into your business and maximize their potential, we recommend you to engage experts from Consultants In-A-Box. They possess the technical expertise and industry experience to guide you in translating the abstract functionalities of Zoho CRM 2020 to actionable and tangible strategies to better your business.

The Bottom Line

Zoho CRM 2020 is not merely a technical upgrade. It's a transformational tool that empowers businesses with data-driven insights to make informed decisions, improve their customer relationships, and drive sustainable business growth. Be it CommandCenter, SalesSignals or SalesInbox - each of these features have been meticulously crafted to cater to the unique needs of salespersons, enabling them to maintain a strong rapport with customers and foster a long-lasting business relationship. Make the most of Zoho CRM 2020 by giving Consultants In-A-Box a call today.

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