Stay Connected with Nexmo and Zoho CRM for a Proactive Approach to Client Communication

Seamless communication is key to a thriving business-client relationship. The faster and more effective your communication, the stronger your relationships will be with your clients. To make this connection as efficient as possible, Zoho has teamed up with Nexmo, the Vonage API platform. This partnership allows businesses to communicate with their clients through SMS and also facilitates voice calls seamlessly through Zoho CRM.

Enhancing Client Communication Through Nexmo

Engaging with customers through SMS is not novel but having this feature integrated into your CRM can save you time and effort. Nexmo's SMS API allows you to send personalized text messages to customers directly from Zoho CRM. This means you can send updates, notifications or promotional messages without leaving your CRM.

Easing Customer Interaction with Click-to-Call

Additionally, Nexmo’s Voice API is integrated with Zoho CRM's Click-to-Call feature. This enables you to call your customers directly from your CRM. Furthermore, all the call details, notes, and follow-up actions are auto-logged in the CRM, ensuring that everything needed for effective communication and proper customer relationship management is right at your fingertips.

Benefits of Nexmo and Zoho CRM Partnership

The partnership of Nexmo and Zoho CRM brings significant benefits to your business:

• Real-time insights: Immediate logging of call details offers real-time insights into customer behavior, preferences, and issues.
• Increased productivity: By automating call logging and text messaging, you get more done in lesser time. This significantly improves your productivity and efficiency.
• Better decision making: With crucial customer details readily available, you can make informed decisions that drive positive business outcomes.

Get Started with Nexmo and Zoho CRM

Consultants In-A-Box are the experts to implement this communication feature for your business. Our team fully understands the power of Nexmo’s SMS and Voice APIs coupled with Zoho's CRM. With our expertise, we'll swiftly implement this potent combination for you to reap its benefits.

By seamlessly integrating these solutions, our team will ensure smooth and effective communication with your customers. We believe in leveraging the Nexmo-Zoho CRM partnership to help you redefine customer relationships, enhance productivity, and achieve your business goals.

Contact Consultants In-A-Box today to implement this beneficial feature of Nexmo‘s SMS and Voice APIs integrated with Zoho CRM.

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