{"id":9138768314642,"title":"Bigin by Zoho CRM Get a Call Integration","handle":"bigin-by-zoho-crm-get-a-call-integration","description":"\u003cp\u003eThe Bigin by Zoho CRM Get a Call Integration API endpoint is a feature that provides a link between the client's telephony system and Bigin's CRM platform. It helps businesses integrate their call systems with the CRM to allow for better tracking, management, and analysis of call-related activities and customer engagements. Below are some of the capabilities of this API endpoint, as well as the problems it can solve.\u003c\/p\u003e\n\n\u003ch3\u003eCapabilities of the Bigin by Zoho CRM Get a Call Integration API:\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCall Logging:\u003c\/strong\u003e The endpoint can automate the process of logging call details such as call duration, caller ID, and call timestamp directly into the CRM. This saves on manual data entry and ensures that call data is accurate and up-to-date.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eClick-to-Call:\u003c\/strong\u003e Users can initiate calls directly from within the CRM by clicking on contact phone numbers, streamlining the process and saving time.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustomer Information Pop-ups:\u003c\/strong\u003e When receiving or making calls, the CRM can display the caller's information if they are an existing contact or lead in the CRM, giving the user immediate context for the interaction.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCall Analytics and Reporting:\u003c\/strong\u003e With calls logged in the CRM, users can generate reports and gain insights on call volumes, durations, outcomes, and other metrics crucial for sales and support activities.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eSales and Support\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","published_at":"2024-03-10T12:25:56-05:00","created_at":"2024-03-10T12:25:57-05:00","vendor":"Bigin by Zoho CRM","type":"Integration","tags":[],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":48238254358802,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Bigin by Zoho CRM Get a Call Integration","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_management":null,"barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/consultantsinabox.com\/cdn\/shop\/products\/6b3d8764b09f928da66f32afb6250ed8_3fd139c0-e364-4b15-9547-6146ca0213df.png?v=1710091557"],"featured_image":"\/\/consultantsinabox.com\/cdn\/shop\/products\/6b3d8764b09f928da66f32afb6250ed8_3fd139c0-e364-4b15-9547-6146ca0213df.png?v=1710091557","options":["Title"],"media":[{"alt":"Bigin by Zoho CRM Logo","id":37897956688146,"position":1,"preview_image":{"aspect_ratio":1.0,"height":256,"width":256,"src":"\/\/consultantsinabox.com\/cdn\/shop\/products\/6b3d8764b09f928da66f32afb6250ed8_3fd139c0-e364-4b15-9547-6146ca0213df.png?v=1710091557"},"aspect_ratio":1.0,"height":256,"media_type":"image","src":"\/\/consultantsinabox.com\/cdn\/shop\/products\/6b3d8764b09f928da66f32afb6250ed8_3fd139c0-e364-4b15-9547-6146ca0213df.png?v=1710091557","width":256}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003eThe Bigin by Zoho CRM Get a Call Integration API endpoint is a feature that provides a link between the client's telephony system and Bigin's CRM platform. It helps businesses integrate their call systems with the CRM to allow for better tracking, management, and analysis of call-related activities and customer engagements. Below are some of the capabilities of this API endpoint, as well as the problems it can solve.\u003c\/p\u003e\n\n\u003ch3\u003eCapabilities of the Bigin by Zoho CRM Get a Call Integration API:\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCall Logging:\u003c\/strong\u003e The endpoint can automate the process of logging call details such as call duration, caller ID, and call timestamp directly into the CRM. This saves on manual data entry and ensures that call data is accurate and up-to-date.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eClick-to-Call:\u003c\/strong\u003e Users can initiate calls directly from within the CRM by clicking on contact phone numbers, streamlining the process and saving time.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustomer Information Pop-ups:\u003c\/strong\u003e When receiving or making calls, the CRM can display the caller's information if they are an existing contact or lead in the CRM, giving the user immediate context for the interaction.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCall Analytics and Reporting:\u003c\/strong\u003e With calls logged in the CRM, users can generate reports and gain insights on call volumes, durations, outcomes, and other metrics crucial for sales and support activities.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eSales and Support\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e"}

Bigin by Zoho CRM Get a Call Integration

service Description

The Bigin by Zoho CRM Get a Call Integration API endpoint is a feature that provides a link between the client's telephony system and Bigin's CRM platform. It helps businesses integrate their call systems with the CRM to allow for better tracking, management, and analysis of call-related activities and customer engagements. Below are some of the capabilities of this API endpoint, as well as the problems it can solve.

Capabilities of the Bigin by Zoho CRM Get a Call Integration API:

  • Call Logging: The endpoint can automate the process of logging call details such as call duration, caller ID, and call timestamp directly into the CRM. This saves on manual data entry and ensures that call data is accurate and up-to-date.
  • Click-to-Call: Users can initiate calls directly from within the CRM by clicking on contact phone numbers, streamlining the process and saving time.
  • Customer Information Pop-ups: When receiving or making calls, the CRM can display the caller's information if they are an existing contact or lead in the CRM, giving the user immediate context for the interaction.
  • Call Analytics and Reporting: With calls logged in the CRM, users can generate reports and gain insights on call volumes, durations, outcomes, and other metrics crucial for sales and support activities.
  • Sales and Support
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