{"id":9159140049170,"title":"Capsule CRM Add an Additional Party in Case Integration","handle":"capsule-crm-add-an-additional-party-in-case-integration","description":"\u003ch2\u003eCapabilities of the Capsule CRM Add an Additional Party in Case Integration API Endpoint\u003c\/h2\u003e\n\n\u003cp\u003eCapsule CRM is a customer relationship management (CRM) tool that helps businesses track interactions, manage tasks, and keep organized records of all their business contacts. One of the key components of CRM systems like Capsule is their integrations with various business processes and applications. The \"Add an Additional Party in Case Integration\" API endpoint is a specific function provided by Capsule CRM that allows for the addition of parties, which can be individuals or organizations, to a case within the CRM system programmatically.\u003c\/p\u003e\n\n\u003ch3\u003eFunctionality of the API Endpoint\u003c\/h3\u003e\n\n\u003cp\u003eThe API endpoint provides a means for external applications or systems to communicate with the Capsule CRM case module. With this endpoint, a developer can write code that automatically adds a party (contact) to a case without needing to do so manually through the Capsule CRM user interface. A 'party' in Capsule CRM refers to any contact or organization that you might have dealings with, whether they are customers, leads, or other contacts relevant to your business processes.\u003c\/p\u003e\n\n\u003cp\u003eThis functionality is particularly useful in the following scenarios:\u003c\/p\u003e\n\n\u003cul\u003e\n \u003cli\u003e\n\u003cb\u003eAutomating workflow:\u003c\/b\u003e This API endpoint can be used to automate the process of assigning additional contacts to a case. For example, as a new lead comes into the system from a website form submission, an automated process could add\u003c\/li\u003e\n\u003c\/ul\u003e","published_at":"2024-03-17T05:10:28-05:00","created_at":"2024-03-17T05:10:29-05:00","vendor":"Capsule CRM","type":"Integration","tags":[],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":48299645665554,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Capsule CRM Add an Additional Party in Case Integration","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_management":null,"barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/consultantsinabox.com\/cdn\/shop\/products\/667c34fc708070b82d1e15b5574946d6_c6da24bc-da42-4aa5-b9a2-bea26b08976f.png?v=1710670230"],"featured_image":"\/\/consultantsinabox.com\/cdn\/shop\/products\/667c34fc708070b82d1e15b5574946d6_c6da24bc-da42-4aa5-b9a2-bea26b08976f.png?v=1710670230","options":["Title"],"media":[{"alt":"Capsule CRM Logo","id":37990272663826,"position":1,"preview_image":{"aspect_ratio":4.238,"height":604,"width":2560,"src":"\/\/consultantsinabox.com\/cdn\/shop\/products\/667c34fc708070b82d1e15b5574946d6_c6da24bc-da42-4aa5-b9a2-bea26b08976f.png?v=1710670230"},"aspect_ratio":4.238,"height":604,"media_type":"image","src":"\/\/consultantsinabox.com\/cdn\/shop\/products\/667c34fc708070b82d1e15b5574946d6_c6da24bc-da42-4aa5-b9a2-bea26b08976f.png?v=1710670230","width":2560}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003ch2\u003eCapabilities of the Capsule CRM Add an Additional Party in Case Integration API Endpoint\u003c\/h2\u003e\n\n\u003cp\u003eCapsule CRM is a customer relationship management (CRM) tool that helps businesses track interactions, manage tasks, and keep organized records of all their business contacts. One of the key components of CRM systems like Capsule is their integrations with various business processes and applications. The \"Add an Additional Party in Case Integration\" API endpoint is a specific function provided by Capsule CRM that allows for the addition of parties, which can be individuals or organizations, to a case within the CRM system programmatically.\u003c\/p\u003e\n\n\u003ch3\u003eFunctionality of the API Endpoint\u003c\/h3\u003e\n\n\u003cp\u003eThe API endpoint provides a means for external applications or systems to communicate with the Capsule CRM case module. With this endpoint, a developer can write code that automatically adds a party (contact) to a case without needing to do so manually through the Capsule CRM user interface. A 'party' in Capsule CRM refers to any contact or organization that you might have dealings with, whether they are customers, leads, or other contacts relevant to your business processes.\u003c\/p\u003e\n\n\u003cp\u003eThis functionality is particularly useful in the following scenarios:\u003c\/p\u003e\n\n\u003cul\u003e\n \u003cli\u003e\n\u003cb\u003eAutomating workflow:\u003c\/b\u003e This API endpoint can be used to automate the process of assigning additional contacts to a case. For example, as a new lead comes into the system from a website form submission, an automated process could add\u003c\/li\u003e\n\u003c\/ul\u003e"}