{"id":9555242778898,"title":"Paystack Add an Evidence Integration","handle":"paystack-add-an-evidence-integration","description":"\u003ch2\u003eUtilizing Paystack's Add an Evidence API Endpoint\u003c\/h2\u003e\n\u003cp\u003ePaystack's Add an Evidence API endpoint is part of a payment gateway's suite of tools that allows merchants to handle disputes more effectively. When a cardholder disputes a charge and initiates a chargeback, the merchant is given the opportunity to present evidence supporting the legitimacy of the transaction. This API endpoint is where the merchant can submit this evidence to be reviewed by the acquiring bank.\u003c\/p\u003e\n\n\u003ch3\u003eFunctionality of the Add an Evidence API Endpoint\u003c\/h3\u003e\n\u003cp\u003eThe endpoint accepts various types of evidence such as proof of delivery, a copy of the customer communication, and other transaction details. After logging into their Paystack Dashboard, merchants can automate the process of sending evidence through API calls using the requisite payload. This streamlines the chargeback process and increases the chance of winning the dispute.\u003c\/p\u003e\n\n\u003ch3\u003eProblems Addressed by the Add an Evidence Endpoint\u003c\/h3\u003e\n\u003col\u003e\n \u003cli\u003e\n\u003cstrong\u003eDispute Resolution:\u003c\/strong\u003e The primary problem that the endpoint solves is the efficient resolution of disputes. It provides a way for businesses to quickly respond to chargebacks with evidence to support their case.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eMinimizing Revenue Loss:\u003c\/strong\u003e By simplifying and speeding up the evidence submission process, the endpoint helps businesses minimize revenue loss due to unjustified chargebacks.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eOperational Efficiency:\u003c\/strong\u003e Automating evidence submission with this endpoint saves time and resources, allowing businesses to handle disputes with less manual intervention.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eRecord Keeping:\u003c\/strong\u003e By using the API to submit evidence, businesses can keep structured records of dispute responses, which can be referenced in future cases or analyzed for patterns that may suggest operational issues.\u003c\/li\u003e\n\u003c\/ol\u003e\n\n\u003ch3\u003eImplementing the Add an Evidence Endpoint\u003c\/h3\u003e\n\u003cp\u003eTo implement the Add an evidences endpoint, developers will need to follow these general steps:\u003c\/p\u003e\n\u003col\u003e\n \u003cli\u003eAuthenticate with Paystack using the secret key provided during account setup.\u003c\/li\u003e\n \u003cli\u003eIdentify the dispute by referencing its unique ID within the Paystack system.\u003c\/li\u003e\n \u003cli\u003ePrepare the evidence which can include transaction details, customer communications, terms of service agreements, or proof of delivery.\u003c\/li\u003e\n \u003cli\u003eMake an HTTP POST request to the endpoint with the evidence attached in the correct format.\u003c\/li\u003e\n\u003c\/ol\u003e\n\n\u003ch3\u003eConclusion\u003c\/h3\u003e\n\u003cp\u003eHandling chargebacks can be a time-consuming and costly aspect of doing business online. By using Paystack's Add an Evidence API endpoint, merchants can automate much of this process, improving their chances of successfully disputing unwarranted chargebacks and protecting their bottom line. This API feature is a powerful tool within the Paystack ecosystem that enhances the merchant's ability to manage disputes efficiently.\u003c\/p\u003e","published_at":"2024-06-05T22:39:41-05:00","created_at":"2024-06-05T22:39:42-05:00","vendor":"Paystack","type":"Integration","tags":[],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":49435420590354,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Paystack Add an Evidence Integration","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_management":null,"barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/consultantsinabox.com\/cdn\/shop\/files\/8dd61a6fc451f20f24fc6c1463677829_3426449f-3591-4f28-89e0-8c2d4eb51367.png?v=1717645182"],"featured_image":"\/\/consultantsinabox.com\/cdn\/shop\/files\/8dd61a6fc451f20f24fc6c1463677829_3426449f-3591-4f28-89e0-8c2d4eb51367.png?v=1717645182","options":["Title"],"media":[{"alt":"Paystack Logo","id":39576599527698,"position":1,"preview_image":{"aspect_ratio":5.66,"height":212,"width":1200,"src":"\/\/consultantsinabox.com\/cdn\/shop\/files\/8dd61a6fc451f20f24fc6c1463677829_3426449f-3591-4f28-89e0-8c2d4eb51367.png?v=1717645182"},"aspect_ratio":5.66,"height":212,"media_type":"image","src":"\/\/consultantsinabox.com\/cdn\/shop\/files\/8dd61a6fc451f20f24fc6c1463677829_3426449f-3591-4f28-89e0-8c2d4eb51367.png?v=1717645182","width":1200}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003ch2\u003eUtilizing Paystack's Add an Evidence API Endpoint\u003c\/h2\u003e\n\u003cp\u003ePaystack's Add an Evidence API endpoint is part of a payment gateway's suite of tools that allows merchants to handle disputes more effectively. When a cardholder disputes a charge and initiates a chargeback, the merchant is given the opportunity to present evidence supporting the legitimacy of the transaction. This API endpoint is where the merchant can submit this evidence to be reviewed by the acquiring bank.\u003c\/p\u003e\n\n\u003ch3\u003eFunctionality of the Add an Evidence API Endpoint\u003c\/h3\u003e\n\u003cp\u003eThe endpoint accepts various types of evidence such as proof of delivery, a copy of the customer communication, and other transaction details. After logging into their Paystack Dashboard, merchants can automate the process of sending evidence through API calls using the requisite payload. This streamlines the chargeback process and increases the chance of winning the dispute.\u003c\/p\u003e\n\n\u003ch3\u003eProblems Addressed by the Add an Evidence Endpoint\u003c\/h3\u003e\n\u003col\u003e\n \u003cli\u003e\n\u003cstrong\u003eDispute Resolution:\u003c\/strong\u003e The primary problem that the endpoint solves is the efficient resolution of disputes. It provides a way for businesses to quickly respond to chargebacks with evidence to support their case.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eMinimizing Revenue Loss:\u003c\/strong\u003e By simplifying and speeding up the evidence submission process, the endpoint helps businesses minimize revenue loss due to unjustified chargebacks.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eOperational Efficiency:\u003c\/strong\u003e Automating evidence submission with this endpoint saves time and resources, allowing businesses to handle disputes with less manual intervention.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eRecord Keeping:\u003c\/strong\u003e By using the API to submit evidence, businesses can keep structured records of dispute responses, which can be referenced in future cases or analyzed for patterns that may suggest operational issues.\u003c\/li\u003e\n\u003c\/ol\u003e\n\n\u003ch3\u003eImplementing the Add an Evidence Endpoint\u003c\/h3\u003e\n\u003cp\u003eTo implement the Add an evidences endpoint, developers will need to follow these general steps:\u003c\/p\u003e\n\u003col\u003e\n \u003cli\u003eAuthenticate with Paystack using the secret key provided during account setup.\u003c\/li\u003e\n \u003cli\u003eIdentify the dispute by referencing its unique ID within the Paystack system.\u003c\/li\u003e\n \u003cli\u003ePrepare the evidence which can include transaction details, customer communications, terms of service agreements, or proof of delivery.\u003c\/li\u003e\n \u003cli\u003eMake an HTTP POST request to the endpoint with the evidence attached in the correct format.\u003c\/li\u003e\n\u003c\/ol\u003e\n\n\u003ch3\u003eConclusion\u003c\/h3\u003e\n\u003cp\u003eHandling chargebacks can be a time-consuming and costly aspect of doing business online. By using Paystack's Add an Evidence API endpoint, merchants can automate much of this process, improving their chances of successfully disputing unwarranted chargebacks and protecting their bottom line. This API feature is a powerful tool within the Paystack ecosystem that enhances the merchant's ability to manage disputes efficiently.\u003c\/p\u003e"}