{"id":9649469063442,"title":"Wix Answers Get an Article Integration","handle":"wix-answers-get-an-article-integration","description":"\u003cbody\u003eWix Answers is a comprehensive customer support solution that includes knowledge base, ticketing system, and more. One of its features is an API that allows developers to integrate Wix Answers functionality into their own applications. The \"Get an Article\" API endpoint is a part of this system.\n\nThe \"Get an Article\" endpoint can be used to programmatically retrieve information about a specific article from your Wix Answers knowledge base. This could be the article's content, its title, metadata (like labels or the date it was last updated), and other information that's stored within the Wix Answers platform.\n\nHere are some practical use cases for the \"Get an Article\" endpoint:\n\n1. **Content Syndication:** You can display articles from your Wix Answers knowledge base on other platforms or websites. This is useful for companies that want to provide consistent information across multiple channels without having to manually update each one.\n\n2. **Support Integration:** Integrate the Wix Answers knowledge base into other tools or platforms your team uses, such as internal dashboards, CRMs, or customer portals, ensuring that they always have the latest information at their fingertips.\n\n3. **Mobile App Support:** If you have a mobile app, you can use the API to retrieve and display specific articles right in the app, helping users to solve problems without leaving the app.\n\n4. **Chatbots and Virtual Assistants:** The endpoint can feed content to chatbots or virtual assistants, providing them with the knowledge base content they need to answer user questions accurately.\n\nBelow is an example of how the response from the \"Get an Article\" API could be formatted in HTML:\n\n```html\n\n\n\n \u003cmeta charset=\"UTF-8\"\u003e\n \u003cmeta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\"\u003e\n \u003ctitle\u003e{Article Title}\u003c\/title\u003e\n\n\n \u003carticle\u003e\n \u003cheader\u003e\n \u003ch1\u003e{Article Title}\u003c\/h1\u003e\n \u003cp\u003eLast updated on: \u003ctime datetime=\"{Last Updated ISO Date}\"\u003e{Last Updated Human Readable Date}\u003c\/time\u003e\u003c\/p\u003e\n \u003c\/header\u003e\n \u003csection\u003e\n {Article Content}\n \u003c\/section\u003e\n \u003cfooter\u003e\n \u003cp\u003eArticle labels: {comma-separated list of Article Labels}\u003c\/p\u003e\n \u003c\/footer\u003e\n \u003c\/article\u003e\n\n\n```\nIn this HTML template:\n\n- `{Article Title}` would be replaced by the actual title of the article.\n- `{Last Updated ISO Date}` is the date the article was last updated, in ISO format, which can be used by browsers and other technologies to understand the date\/time.\n- `{Last Updated Human Readable Date}` is a more readable version of the updated date for display purposes.\n- `{Article Content}` is where the body content of the article would be inserted.\n- `{comma-separated list of Article Labels}` would be replaced with the labels associated with the article, if any.\n\nDevelopers can use the API response to populate these placeholders and render the content in a web page or application interface.\n\nIt's important to handle API integration responsibly, including managing API keys and requests, caching responses when appropriate to reduce server load, and ensuring you're displaying up-to-date information as your knowledge base evolves.\n\nThe \"Get an Article\" endpoint can solve a variety of problems related to information distribution and accessibility, making it easier for customers to find solutions and for companies to offer seamless support across multiple platforms.\u003c\/body\u003e","published_at":"2024-06-28T10:51:42-05:00","created_at":"2024-06-28T10:51:43-05:00","vendor":"Wix Answers","type":"Integration","tags":[],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":49766003835154,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Wix Answers Get an Article Integration","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_management":null,"barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/consultantsinabox.com\/cdn\/shop\/files\/339edda5a02835b2478bf7067cbbcec9_afe343c4-9fc5-4bfd-854f-49d901cd0d09.png?v=1719589904"],"featured_image":"\/\/consultantsinabox.com\/cdn\/shop\/files\/339edda5a02835b2478bf7067cbbcec9_afe343c4-9fc5-4bfd-854f-49d901cd0d09.png?v=1719589904","options":["Title"],"media":[{"alt":"Wix Answers Logo","id":40000461799698,"position":1,"preview_image":{"aspect_ratio":2.928,"height":472,"width":1382,"src":"\/\/consultantsinabox.com\/cdn\/shop\/files\/339edda5a02835b2478bf7067cbbcec9_afe343c4-9fc5-4bfd-854f-49d901cd0d09.png?v=1719589904"},"aspect_ratio":2.928,"height":472,"media_type":"image","src":"\/\/consultantsinabox.com\/cdn\/shop\/files\/339edda5a02835b2478bf7067cbbcec9_afe343c4-9fc5-4bfd-854f-49d901cd0d09.png?v=1719589904","width":1382}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cbody\u003eWix Answers is a comprehensive customer support solution that includes knowledge base, ticketing system, and more. One of its features is an API that allows developers to integrate Wix Answers functionality into their own applications. The \"Get an Article\" API endpoint is a part of this system.\n\nThe \"Get an Article\" endpoint can be used to programmatically retrieve information about a specific article from your Wix Answers knowledge base. This could be the article's content, its title, metadata (like labels or the date it was last updated), and other information that's stored within the Wix Answers platform.\n\nHere are some practical use cases for the \"Get an Article\" endpoint:\n\n1. **Content Syndication:** You can display articles from your Wix Answers knowledge base on other platforms or websites. This is useful for companies that want to provide consistent information across multiple channels without having to manually update each one.\n\n2. **Support Integration:** Integrate the Wix Answers knowledge base into other tools or platforms your team uses, such as internal dashboards, CRMs, or customer portals, ensuring that they always have the latest information at their fingertips.\n\n3. **Mobile App Support:** If you have a mobile app, you can use the API to retrieve and display specific articles right in the app, helping users to solve problems without leaving the app.\n\n4. **Chatbots and Virtual Assistants:** The endpoint can feed content to chatbots or virtual assistants, providing them with the knowledge base content they need to answer user questions accurately.\n\nBelow is an example of how the response from the \"Get an Article\" API could be formatted in HTML:\n\n```html\n\n\n\n \u003cmeta charset=\"UTF-8\"\u003e\n \u003cmeta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\"\u003e\n \u003ctitle\u003e{Article Title}\u003c\/title\u003e\n\n\n \u003carticle\u003e\n \u003cheader\u003e\n \u003ch1\u003e{Article Title}\u003c\/h1\u003e\n \u003cp\u003eLast updated on: \u003ctime datetime=\"{Last Updated ISO Date}\"\u003e{Last Updated Human Readable Date}\u003c\/time\u003e\u003c\/p\u003e\n \u003c\/header\u003e\n \u003csection\u003e\n {Article Content}\n \u003c\/section\u003e\n \u003cfooter\u003e\n \u003cp\u003eArticle labels: {comma-separated list of Article Labels}\u003c\/p\u003e\n \u003c\/footer\u003e\n \u003c\/article\u003e\n\n\n```\nIn this HTML template:\n\n- `{Article Title}` would be replaced by the actual title of the article.\n- `{Last Updated ISO Date}` is the date the article was last updated, in ISO format, which can be used by browsers and other technologies to understand the date\/time.\n- `{Last Updated Human Readable Date}` is a more readable version of the updated date for display purposes.\n- `{Article Content}` is where the body content of the article would be inserted.\n- `{comma-separated list of Article Labels}` would be replaced with the labels associated with the article, if any.\n\nDevelopers can use the API response to populate these placeholders and render the content in a web page or application interface.\n\nIt's important to handle API integration responsibly, including managing API keys and requests, caching responses when appropriate to reduce server load, and ensuring you're displaying up-to-date information as your knowledge base evolves.\n\nThe \"Get an Article\" endpoint can solve a variety of problems related to information distribution and accessibility, making it easier for customers to find solutions and for companies to offer seamless support across multiple platforms.\u003c\/body\u003e"}