{"id":9159851213074,"title":"Zendesk Guide Delete article vote Integration","handle":"zendesk-guide-delete-article-vote-integration","description":"\u003carticle\u003e\n \u003ch1\u003eUnderstanding the Zendesk Guide: Delete Article Vote Integration\u003c\/h1\u003e\n \u003cp\u003eZendesk Guide is a part of the Zendesk product suite that provides a knowledge base for creating and managing content for customer support. One of the features available is the ability for users to vote on articles, indicating whether they found the content helpful. The \"Delete Article Vote\" API endpoint is specifically designed to manage these interactions.\u003c\/p\u003e\n\n \u003ch2\u003eCapabilities of the Delete Article Vote API Endpoint\u003c\/h2\u003e\n \u003cp\u003eThe Delete Article Vote API endpoint allows developers to programmatically remove a user's vote from an article. The use cases for this endpoint include:\u003c\/p\u003e\n \u003cul\u003e\n \u003cli\u003eCorrecting accidental votes by users.\u003c\/li\u003e\n \u003cli\u003eAllowing users to change their vote without doubling votes if they've already voted.\u003c\/li\u003e\n \u003cli\u003eResetting votes on articles after content has been updated, ensuring feedback applies to the most current version.\u003c\/li\u003e\n \u003cli\u003eRemoving votes as part of a broader moderation effort to manage the integrity and relevance of feedback.\u003c\/li\u003e\n \u003c\/ul\u003e\n\n \u003ch2\u003eProblems Solved by the API Endpoint\u003c\/h2\u003e\n \u003cp\u003eThe \"Delete Article Vote\" API endpoint can solve several problems:\u003c\/p\u003e\n \u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eUser Experience Improvement:\u003c\/strong\u003e It enables a better user experience by providing users control over their interactions and ensuring their feedback is accurately recorded.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eData Accuracy:\u003c\/strong\u003e By removing accidental or outdated votes, the feedback data reflects more accurate and timely user sentiments.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eContent Management:\u003c\/strong\u003e Content managers can maintain the relevancy of article feedback, ensuring that new versions of articles get fresh votes that reflect the current usefulness.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eModeration Capabilities:\u003c\/strong\u003e Moderators can intervene when necessary to maintain the quality of interactions on the platform, such as by removing spam votes or votes that don't comply with policy.\u003c\/li\u003e\n \u003c\/ul\u003e\n\n \u003ch2\u003eHow to Work With the API Endpoint\u003c\/h2\u003e\n \u003cp\u003eWorking with this API endpoint will require the following:\u003c\/p\u003e\n \u003cul\u003e\n \u003cli\u003eAn understanding of API interactions, including authentication and HTTP verbs.\u003c\/li\u003e\n \u003cli\u003eAccess to Zendesk Guide credentials, such as an API token or OAuth credentials, to make authorized requests.\u003c\/li\u003e\n \u003cli\u003eKnowledge of the specific vote to be deleted, typically identified by a unique vote ID.\u003c\/li\u003e\n \u003c\/ul\u003e\n \u003cp\u003eA typical API call to delete an article vote might look like this using an HTTP DELETE request:\u003c\/p\u003e\n \u003cpre\u003e\u0026lt;code\u0026gt;\n DELETE \/api\/v2\/help_center\/articles\/{article_id}\/votes\/{vote_id}.json\n \u0026lt;\/code\u0026gt;\u003c\/pre\u003e\n \u003cp\u003eThis request would be issued programmatically via an HTTP client in any programming language that supports HTTP requests.\u003c\/p\u003e\n\n \u003ch2\u003eConclusion\u003c\/h2\u003e\n \u003cp\u003eThe \"Delete Article Vote\" endpoint is a vital tool for managing user interactions in the Zendesk Guide knowledge base. It helps to ensure that the feedback reflects the most relevant and accurate information while providing users with a satisfying experience. As a part of the broader Zendesk API ecosystem, it contributes to maintaining the high quality and usefulness of content for customer support.\u003c\/p\u003e\n\u003c\/article\u003e","published_at":"2024-03-17T15:32:06-05:00","created_at":"2024-03-17T15:32:07-05:00","vendor":"Zendesk Guide","type":"Integration","tags":[],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":48302551138578,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Zendesk Guide Delete article vote Integration","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_management":null,"barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_edcfdc88-5b15-4cca-9602-7771d8e30b61.png?v=1710707527"],"featured_image":"\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_edcfdc88-5b15-4cca-9602-7771d8e30b61.png?v=1710707527","options":["Title"],"media":[{"alt":"Zendesk Guide Logo","id":37995203395858,"position":1,"preview_image":{"aspect_ratio":1.0,"height":2000,"width":2000,"src":"\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_edcfdc88-5b15-4cca-9602-7771d8e30b61.png?v=1710707527"},"aspect_ratio":1.0,"height":2000,"media_type":"image","src":"\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_edcfdc88-5b15-4cca-9602-7771d8e30b61.png?v=1710707527","width":2000}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003carticle\u003e\n \u003ch1\u003eUnderstanding the Zendesk Guide: Delete Article Vote Integration\u003c\/h1\u003e\n \u003cp\u003eZendesk Guide is a part of the Zendesk product suite that provides a knowledge base for creating and managing content for customer support. One of the features available is the ability for users to vote on articles, indicating whether they found the content helpful. The \"Delete Article Vote\" API endpoint is specifically designed to manage these interactions.\u003c\/p\u003e\n\n \u003ch2\u003eCapabilities of the Delete Article Vote API Endpoint\u003c\/h2\u003e\n \u003cp\u003eThe Delete Article Vote API endpoint allows developers to programmatically remove a user's vote from an article. The use cases for this endpoint include:\u003c\/p\u003e\n \u003cul\u003e\n \u003cli\u003eCorrecting accidental votes by users.\u003c\/li\u003e\n \u003cli\u003eAllowing users to change their vote without doubling votes if they've already voted.\u003c\/li\u003e\n \u003cli\u003eResetting votes on articles after content has been updated, ensuring feedback applies to the most current version.\u003c\/li\u003e\n \u003cli\u003eRemoving votes as part of a broader moderation effort to manage the integrity and relevance of feedback.\u003c\/li\u003e\n \u003c\/ul\u003e\n\n \u003ch2\u003eProblems Solved by the API Endpoint\u003c\/h2\u003e\n \u003cp\u003eThe \"Delete Article Vote\" API endpoint can solve several problems:\u003c\/p\u003e\n \u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eUser Experience Improvement:\u003c\/strong\u003e It enables a better user experience by providing users control over their interactions and ensuring their feedback is accurately recorded.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eData Accuracy:\u003c\/strong\u003e By removing accidental or outdated votes, the feedback data reflects more accurate and timely user sentiments.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eContent Management:\u003c\/strong\u003e Content managers can maintain the relevancy of article feedback, ensuring that new versions of articles get fresh votes that reflect the current usefulness.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eModeration Capabilities:\u003c\/strong\u003e Moderators can intervene when necessary to maintain the quality of interactions on the platform, such as by removing spam votes or votes that don't comply with policy.\u003c\/li\u003e\n \u003c\/ul\u003e\n\n \u003ch2\u003eHow to Work With the API Endpoint\u003c\/h2\u003e\n \u003cp\u003eWorking with this API endpoint will require the following:\u003c\/p\u003e\n \u003cul\u003e\n \u003cli\u003eAn understanding of API interactions, including authentication and HTTP verbs.\u003c\/li\u003e\n \u003cli\u003eAccess to Zendesk Guide credentials, such as an API token or OAuth credentials, to make authorized requests.\u003c\/li\u003e\n \u003cli\u003eKnowledge of the specific vote to be deleted, typically identified by a unique vote ID.\u003c\/li\u003e\n \u003c\/ul\u003e\n \u003cp\u003eA typical API call to delete an article vote might look like this using an HTTP DELETE request:\u003c\/p\u003e\n \u003cpre\u003e\u0026lt;code\u0026gt;\n DELETE \/api\/v2\/help_center\/articles\/{article_id}\/votes\/{vote_id}.json\n \u0026lt;\/code\u0026gt;\u003c\/pre\u003e\n \u003cp\u003eThis request would be issued programmatically via an HTTP client in any programming language that supports HTTP requests.\u003c\/p\u003e\n\n \u003ch2\u003eConclusion\u003c\/h2\u003e\n \u003cp\u003eThe \"Delete Article Vote\" endpoint is a vital tool for managing user interactions in the Zendesk Guide knowledge base. It helps to ensure that the feedback reflects the most relevant and accurate information while providing users with a satisfying experience. As a part of the broader Zendesk API ecosystem, it contributes to maintaining the high quality and usefulness of content for customer support.\u003c\/p\u003e\n\u003c\/article\u003e"}
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Zendesk Guide Delete article vote Integration

service Description

Understanding the Zendesk Guide: Delete Article Vote Integration

Zendesk Guide is a part of the Zendesk product suite that provides a knowledge base for creating and managing content for customer support. One of the features available is the ability for users to vote on articles, indicating whether they found the content helpful. The "Delete Article Vote" API endpoint is specifically designed to manage these interactions.

Capabilities of the Delete Article Vote API Endpoint

The Delete Article Vote API endpoint allows developers to programmatically remove a user's vote from an article. The use cases for this endpoint include:

  • Correcting accidental votes by users.
  • Allowing users to change their vote without doubling votes if they've already voted.
  • Resetting votes on articles after content has been updated, ensuring feedback applies to the most current version.
  • Removing votes as part of a broader moderation effort to manage the integrity and relevance of feedback.

Problems Solved by the API Endpoint

The "Delete Article Vote" API endpoint can solve several problems:

  • User Experience Improvement: It enables a better user experience by providing users control over their interactions and ensuring their feedback is accurately recorded.
  • Data Accuracy: By removing accidental or outdated votes, the feedback data reflects more accurate and timely user sentiments.
  • Content Management: Content managers can maintain the relevancy of article feedback, ensuring that new versions of articles get fresh votes that reflect the current usefulness.
  • Moderation Capabilities: Moderators can intervene when necessary to maintain the quality of interactions on the platform, such as by removing spam votes or votes that don't comply with policy.

How to Work With the API Endpoint

Working with this API endpoint will require the following:

  • An understanding of API interactions, including authentication and HTTP verbs.
  • Access to Zendesk Guide credentials, such as an API token or OAuth credentials, to make authorized requests.
  • Knowledge of the specific vote to be deleted, typically identified by a unique vote ID.

A typical API call to delete an article vote might look like this using an HTTP DELETE request:

<code>
  DELETE /api/v2/help_center/articles/{article_id}/votes/{vote_id}.json
  </code>

This request would be issued programmatically via an HTTP client in any programming language that supports HTTP requests.

Conclusion

The "Delete Article Vote" endpoint is a vital tool for managing user interactions in the Zendesk Guide knowledge base. It helps to ensure that the feedback reflects the most relevant and accurate information while providing users with a satisfying experience. As a part of the broader Zendesk API ecosystem, it contributes to maintaining the high quality and usefulness of content for customer support.

Life is too short to live without the Zendesk Guide Delete article vote Integration. Be happy. Be Content. Be Satisfied.

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