{"id":9159852458258,"title":"Zendesk Guide Update translation Integration","handle":"zendesk-guide-update-translation-integration","description":"\u003cbody\u003eThe Zendesk Guide Update Translation API endpoint allows developers to programmatically update translations for articles, sections, or categories in Zendesk Guide, a smart knowledge base for better self-service and empowered agents. This API can be particularly useful for organizations that offer support in multiple languages and need to maintain a consistent knowledge base across all supported languages.\n\nThis endpoint can solve various problems related to content management and localization in customer support:\n\n1. **Consistency Across Languages:** By automating the translation update process, businesses ensure that all content is consistently updated across all languages whenever changes are made. This is crucial for maintaining high-quality support and ensuring that all customers have access to the same information, regardless of the language they speak.\n\n2. **Efficiency in Content Management:** Updating content manually in a multilingual knowledge base can be time-consuming and error-prone. The API allows for programmatic updates, which can significantly reduce the time and effort required for content updates.\n\n3. **Real-time Updates:** When support information changes due to product updates or policy changes, it's important that these updates are reflected in the knowledge base as soon as possible. The API allows for real-time updates, so customers can always access the most current information.\n\n4. **Localization Workflows:** Translation updates can be integrated into automated localization workflows. This means that when an article is updated in the source language, the API can trigger translation tasks in connected translation management systems or notify translators that new translations are required.\n\n5. **Monitoring and Quality Control:** The API can be used to monitor translation statuses and track changes over time, which is vital for quality control and audit purposes.\n\nHere's how the HTML formatted explanation of what can be done with the Zendesk Guide Update Translation API endpoint might look like:\n\n```html\n\n\n\n \u003cmeta charset=\"UTF-8\"\u003e\n \u003ctitle\u003eZendesk Guide Update Translation API Overview\u003c\/title\u003e\n\n\n \u003ch1\u003eZendesk Guide Update Translation API Overview\u003c\/h1\u003e\n \u003cp\u003eThe \u003cstrong\u003eZendesk Guide Update Translation API\u003c\/strong\u003e endpoint provides a powerful solution for maintaining a multilingual knowledge base. With this API, organizations can:\u003c\/p\u003e\n \u003cul\u003e\n \u003cli\u003eMaintain \u003cstrong\u003econsistency across multiple languages\u003c\/strong\u003e by updating translations synchronously when the source content is changed.\u003c\/li\u003e\n \u003cli\u003eImprove \u003cstrong\u003eefficiency in content management\u003c\/strong\u003e by automating the translation update process, which can save time and reduce human errors.\u003c\/li\u003e\n \u003cli\u003eEnsure \u003cstrong\u003ereal-time updates\u003c\/strong\u003e to keep all language versions up to date with the latest information.\u003c\/li\u003e\n \u003cli\u003eIntegrate translation updates into \u003cstrong\u003eautomated localization workflows\u003c\/strong\u003e to streamline the process of requesting and implementing translations.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eMonitor\u003c\/strong\u003e translation status and \u003cstrong\u003eperform quality control\u003c\/strong\u003e by keeping track of changes and updates over time.\u003c\/li\u003e\n \u003c\/ul\u003e\n \u003cp\u003eThis API endpoint is instrumental in solving common challenges that arise in global customer support scenarios, such as providing timely and accurate information to users in multiple languages, simplifying content management workflows, and ensuring the quality and consistency of translated content.\u003c\/p\u003e\n\n\n```\n\nIn a real-world scenario, this API can be used by developers to build custom solutions or integrations, like connecting the Zendesk Guide with a third-party translation service or with a continuous integration\/continuous deployment (CI\/CD) pipeline that includes steps for localization. The API can be called after an article is updated in the source language, triggering necessary actions in the translation process to ensure all language versions are up to date.\u003c\/body\u003e","published_at":"2024-03-17T15:34:38-05:00","created_at":"2024-03-17T15:34:39-05:00","vendor":"Zendesk Guide","type":"Integration","tags":[],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":48302552318226,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Zendesk Guide Update translation Integration","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_management":null,"barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_e0389c4d-51d2-475b-a3f1-3a635ff71f0f.png?v=1710707679"],"featured_image":"\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_e0389c4d-51d2-475b-a3f1-3a635ff71f0f.png?v=1710707679","options":["Title"],"media":[{"alt":"Zendesk Guide Logo","id":37995212275986,"position":1,"preview_image":{"aspect_ratio":1.0,"height":2000,"width":2000,"src":"\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_e0389c4d-51d2-475b-a3f1-3a635ff71f0f.png?v=1710707679"},"aspect_ratio":1.0,"height":2000,"media_type":"image","src":"\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_e0389c4d-51d2-475b-a3f1-3a635ff71f0f.png?v=1710707679","width":2000}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cbody\u003eThe Zendesk Guide Update Translation API endpoint allows developers to programmatically update translations for articles, sections, or categories in Zendesk Guide, a smart knowledge base for better self-service and empowered agents. This API can be particularly useful for organizations that offer support in multiple languages and need to maintain a consistent knowledge base across all supported languages.\n\nThis endpoint can solve various problems related to content management and localization in customer support:\n\n1. **Consistency Across Languages:** By automating the translation update process, businesses ensure that all content is consistently updated across all languages whenever changes are made. This is crucial for maintaining high-quality support and ensuring that all customers have access to the same information, regardless of the language they speak.\n\n2. **Efficiency in Content Management:** Updating content manually in a multilingual knowledge base can be time-consuming and error-prone. The API allows for programmatic updates, which can significantly reduce the time and effort required for content updates.\n\n3. **Real-time Updates:** When support information changes due to product updates or policy changes, it's important that these updates are reflected in the knowledge base as soon as possible. The API allows for real-time updates, so customers can always access the most current information.\n\n4. **Localization Workflows:** Translation updates can be integrated into automated localization workflows. This means that when an article is updated in the source language, the API can trigger translation tasks in connected translation management systems or notify translators that new translations are required.\n\n5. **Monitoring and Quality Control:** The API can be used to monitor translation statuses and track changes over time, which is vital for quality control and audit purposes.\n\nHere's how the HTML formatted explanation of what can be done with the Zendesk Guide Update Translation API endpoint might look like:\n\n```html\n\n\n\n \u003cmeta charset=\"UTF-8\"\u003e\n \u003ctitle\u003eZendesk Guide Update Translation API Overview\u003c\/title\u003e\n\n\n \u003ch1\u003eZendesk Guide Update Translation API Overview\u003c\/h1\u003e\n \u003cp\u003eThe \u003cstrong\u003eZendesk Guide Update Translation API\u003c\/strong\u003e endpoint provides a powerful solution for maintaining a multilingual knowledge base. With this API, organizations can:\u003c\/p\u003e\n \u003cul\u003e\n \u003cli\u003eMaintain \u003cstrong\u003econsistency across multiple languages\u003c\/strong\u003e by updating translations synchronously when the source content is changed.\u003c\/li\u003e\n \u003cli\u003eImprove \u003cstrong\u003eefficiency in content management\u003c\/strong\u003e by automating the translation update process, which can save time and reduce human errors.\u003c\/li\u003e\n \u003cli\u003eEnsure \u003cstrong\u003ereal-time updates\u003c\/strong\u003e to keep all language versions up to date with the latest information.\u003c\/li\u003e\n \u003cli\u003eIntegrate translation updates into \u003cstrong\u003eautomated localization workflows\u003c\/strong\u003e to streamline the process of requesting and implementing translations.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eMonitor\u003c\/strong\u003e translation status and \u003cstrong\u003eperform quality control\u003c\/strong\u003e by keeping track of changes and updates over time.\u003c\/li\u003e\n \u003c\/ul\u003e\n \u003cp\u003eThis API endpoint is instrumental in solving common challenges that arise in global customer support scenarios, such as providing timely and accurate information to users in multiple languages, simplifying content management workflows, and ensuring the quality and consistency of translated content.\u003c\/p\u003e\n\n\n```\n\nIn a real-world scenario, this API can be used by developers to build custom solutions or integrations, like connecting the Zendesk Guide with a third-party translation service or with a continuous integration\/continuous deployment (CI\/CD) pipeline that includes steps for localization. The API can be called after an article is updated in the source language, triggering necessary actions in the translation process to ensure all language versions are up to date.\u003c\/body\u003e"}