{"id":9159845249298,"title":"Zendesk List Soft Deleted Tickets Integration","handle":"zendesk-list-soft-deleted-tickets-integration","description":"\u003cbody\u003eThe Zendesk List Soft Deleted Tickets Integration API endpoint is designed to provide a list of tickets that have been soft-deleted from a Zendesk account. A \"soft delete\" is a way of removing a record so it is no longer visible in the standard user interfaces but is still stored in the database. This can be useful for various reasons such as data recovery, auditing, and compliance.\n\nHere's an explanation of what can be done with this API endpoint and the problems it can solve, presented in proper HTML formatting:\n\n```html\n\n\n\n\u003ctitle\u003eZendesk Soft Deleted Tickets API End Point Explanation\u003c\/title\u003e\n\n\n\n\u003ch2\u003eZendesk List Soft Deleted Tickets API Endpoint\u003c\/h2\u003e\n\n\u003cp\u003eThe Zendesk List Soft Deleted Tickets API endpoint is a powerful feature that enables Zendesk administrators and developers to perform critical operations related to data management and compliance. Here are some key actions you can take with this endpoint:\u003c\/p\u003e\n\n\u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eRecovery:\u003c\/strong\u003e If a ticket was deleted accidentally, you can use this API to retrieve the list of soft-deleted tickets and restore the required ones back into the active list.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eAuditing:\u003c\/strong\u003e For internal auditing purposes, companies can extract data on deleted tickets to analyze the reasons behind deletions or to detect patterns that might indicate issues with how agents are handling certain types of requests.\u003c\/li\u003e\n \u003cli\u003e\u003cstrong\u003eCompliance\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/body\u003e","published_at":"2024-03-17T15:21:40-05:00","created_at":"2024-03-17T15:21:42-05:00","vendor":"Zendesk","type":"Integration","tags":[],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":48302540652818,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Zendesk List Soft Deleted Tickets Integration","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_management":null,"barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_ac8345cc-c430-4b6b-8b07-2e63f20314f9.png?v=1710706902"],"featured_image":"\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_ac8345cc-c430-4b6b-8b07-2e63f20314f9.png?v=1710706902","options":["Title"],"media":[{"alt":"Zendesk Logo","id":37995146445074,"position":1,"preview_image":{"aspect_ratio":1.0,"height":2000,"width":2000,"src":"\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_ac8345cc-c430-4b6b-8b07-2e63f20314f9.png?v=1710706902"},"aspect_ratio":1.0,"height":2000,"media_type":"image","src":"\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_ac8345cc-c430-4b6b-8b07-2e63f20314f9.png?v=1710706902","width":2000}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cbody\u003eThe Zendesk List Soft Deleted Tickets Integration API endpoint is designed to provide a list of tickets that have been soft-deleted from a Zendesk account. A \"soft delete\" is a way of removing a record so it is no longer visible in the standard user interfaces but is still stored in the database. This can be useful for various reasons such as data recovery, auditing, and compliance.\n\nHere's an explanation of what can be done with this API endpoint and the problems it can solve, presented in proper HTML formatting:\n\n```html\n\n\n\n\u003ctitle\u003eZendesk Soft Deleted Tickets API End Point Explanation\u003c\/title\u003e\n\n\n\n\u003ch2\u003eZendesk List Soft Deleted Tickets API Endpoint\u003c\/h2\u003e\n\n\u003cp\u003eThe Zendesk List Soft Deleted Tickets API endpoint is a powerful feature that enables Zendesk administrators and developers to perform critical operations related to data management and compliance. Here are some key actions you can take with this endpoint:\u003c\/p\u003e\n\n\u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eRecovery:\u003c\/strong\u003e If a ticket was deleted accidentally, you can use this API to retrieve the list of soft-deleted tickets and restore the required ones back into the active list.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eAuditing:\u003c\/strong\u003e For internal auditing purposes, companies can extract data on deleted tickets to analyze the reasons behind deletions or to detect patterns that might indicate issues with how agents are handling certain types of requests.\u003c\/li\u003e\n \u003cli\u003e\u003cstrong\u003eCompliance\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/body\u003e"}