{"id":9166589985042,"title":"Zendesk Sunshine Create an Object Record Integration","handle":"zendesk-sunshine-create-an-object-record-integration","description":"\u003cp\u003eThe Zendesk Sunshine platform is a powerful CRM platform that allows for the creation of custom objects to track and manage various types of data related to customer support and engagement. The \u003cem\u003eCreate an Object Record\u003c\/em\u003e API endpoint is a specific function within the Zendesk Sunshine API which enables developers to programmatically add new records to these custom objects.\u003c\/p\u003e\n\n\u003ch2\u003eWhat Can Be Done with Zendesk Sunshine's Create an Object Record Integration?\u003c\/h2\u003e\n\n\u003cp\u003eThis API endpoint allows for dynamic interaction with custom object records. This can include:\u003c\/p\u003e\n\n\u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eData Collection:\u003c\/strong\u003e Collecting and storing information about customers, transactions, incidents, or any other data relevant to the business.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eData Structuring:\u003c\/strong\u003e Organizing information within the CRM ecosystem in a structured way, which can be easily retrieved and manipulated later.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eProcess Automation:\u003c\/strong\u003e Automating the data entry process related to object records. Instead of manually entering data, systems can programmatically create new records.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eThird-Party Integration:\u003c\/strong\u003e Connecting data ingestion from external systems (like e-commerce platforms, databases, etc.) to Zendesk Sunshine, creating a seamless flow of information.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eScalability:\u003c\/strong\u003e Handling large volumes of records without the need for manual input, which is scalable and reduces the scope of human error.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eProblems Solved by the Endpoint\u003c\/h2\u003e\n\n\u003cp\u003eThe \u003cem\u003eCreate an Object Record\u003c\/em\u003e endpoint can solve a variety of issues that businesses encounter when dealing with customer relationship management, such as:\u003c\/p\u003e\n\n\u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eData Silos:\u003c\/strong\u003e Breaking down data silos by allowing different systems to contribute data to Zendesk Sunshine, making it accessible from a centralized location.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eInefficiency:\u003c\/strong\u003e Reducing the time spent on manual data entry and increasing the productivity of support agents by automating routine tasks.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eCustomer Experience:\u003c\/strong\u003e Enhancing the customer experience by ensuring that all pertinent customer data is available to support agents when needed, enabling them to provide faster and more personalized support.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eData Accuracy:\u003c\/strong\u003e Improving the accuracy of data by minimizing manual entry errors.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eReal-time Data Updates:\u003c\/strong\u003e Enabling real-time data updates, which are crucial for maintaining up-to-date customer records and providing timely service.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003ePersonalization:\u003c\/strong\u003e Allowing for deeper personalization of customer interactions by using the structured data from object records to tailor support solutions.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eInnovative Technical Solutions:\u003c\/strong\u003e Empowering developers to build more sophisticated add-ons and extensions that can interact with the Zendesk ecosystem, leveraging the custom object data for diverse use cases.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eIn conclusion, the Zendesk Sunshine \u003cem\u003eCreate an Object Record\u003c\/em\u003e API endpoint provides a powerful tool to enhance data management, process automation, and overall customer relationship efforts in an organization. By integrating this API, businesses can vastly improve their support structure, resulting in a direct positive impact on customer satisfaction and operational efficiency.\u003c\/p\u003e","published_at":"2024-03-18T14:28:11-05:00","created_at":"2024-03-18T14:28:12-05:00","vendor":"Zendesk Sunshine","type":"Integration","tags":[],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":48321313669394,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Zendesk Sunshine Create an Object Record Integration","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_management":null,"barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/consultantsinabox.com\/cdn\/shop\/products\/8ea3659a78ca3105afc2b8520db0ccb7_74639381-0bf6-4261-9e51-124536fb403a.png?v=1710790092"],"featured_image":"\/\/consultantsinabox.com\/cdn\/shop\/products\/8ea3659a78ca3105afc2b8520db0ccb7_74639381-0bf6-4261-9e51-124536fb403a.png?v=1710790092","options":["Title"],"media":[{"alt":"Zendesk Sunshine Logo","id":38016369721618,"position":1,"preview_image":{"aspect_ratio":1.333,"height":300,"width":400,"src":"\/\/consultantsinabox.com\/cdn\/shop\/products\/8ea3659a78ca3105afc2b8520db0ccb7_74639381-0bf6-4261-9e51-124536fb403a.png?v=1710790092"},"aspect_ratio":1.333,"height":300,"media_type":"image","src":"\/\/consultantsinabox.com\/cdn\/shop\/products\/8ea3659a78ca3105afc2b8520db0ccb7_74639381-0bf6-4261-9e51-124536fb403a.png?v=1710790092","width":400}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003eThe Zendesk Sunshine platform is a powerful CRM platform that allows for the creation of custom objects to track and manage various types of data related to customer support and engagement. The \u003cem\u003eCreate an Object Record\u003c\/em\u003e API endpoint is a specific function within the Zendesk Sunshine API which enables developers to programmatically add new records to these custom objects.\u003c\/p\u003e\n\n\u003ch2\u003eWhat Can Be Done with Zendesk Sunshine's Create an Object Record Integration?\u003c\/h2\u003e\n\n\u003cp\u003eThis API endpoint allows for dynamic interaction with custom object records. This can include:\u003c\/p\u003e\n\n\u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eData Collection:\u003c\/strong\u003e Collecting and storing information about customers, transactions, incidents, or any other data relevant to the business.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eData Structuring:\u003c\/strong\u003e Organizing information within the CRM ecosystem in a structured way, which can be easily retrieved and manipulated later.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eProcess Automation:\u003c\/strong\u003e Automating the data entry process related to object records. Instead of manually entering data, systems can programmatically create new records.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eThird-Party Integration:\u003c\/strong\u003e Connecting data ingestion from external systems (like e-commerce platforms, databases, etc.) to Zendesk Sunshine, creating a seamless flow of information.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eScalability:\u003c\/strong\u003e Handling large volumes of records without the need for manual input, which is scalable and reduces the scope of human error.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eProblems Solved by the Endpoint\u003c\/h2\u003e\n\n\u003cp\u003eThe \u003cem\u003eCreate an Object Record\u003c\/em\u003e endpoint can solve a variety of issues that businesses encounter when dealing with customer relationship management, such as:\u003c\/p\u003e\n\n\u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eData Silos:\u003c\/strong\u003e Breaking down data silos by allowing different systems to contribute data to Zendesk Sunshine, making it accessible from a centralized location.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eInefficiency:\u003c\/strong\u003e Reducing the time spent on manual data entry and increasing the productivity of support agents by automating routine tasks.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eCustomer Experience:\u003c\/strong\u003e Enhancing the customer experience by ensuring that all pertinent customer data is available to support agents when needed, enabling them to provide faster and more personalized support.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eData Accuracy:\u003c\/strong\u003e Improving the accuracy of data by minimizing manual entry errors.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eReal-time Data Updates:\u003c\/strong\u003e Enabling real-time data updates, which are crucial for maintaining up-to-date customer records and providing timely service.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003ePersonalization:\u003c\/strong\u003e Allowing for deeper personalization of customer interactions by using the structured data from object records to tailor support solutions.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eInnovative Technical Solutions:\u003c\/strong\u003e Empowering developers to build more sophisticated add-ons and extensions that can interact with the Zendesk ecosystem, leveraging the custom object data for diverse use cases.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eIn conclusion, the Zendesk Sunshine \u003cem\u003eCreate an Object Record\u003c\/em\u003e API endpoint provides a powerful tool to enhance data management, process automation, and overall customer relationship efforts in an organization. By integrating this API, businesses can vastly improve their support structure, resulting in a direct positive impact on customer satisfaction and operational efficiency.\u003c\/p\u003e"}