{"id":9159846822162,"title":"Zendesk Update a Group Integration","handle":"zendesk-update-a-group-integration","description":"\u003cbody\u003eWith the Zendesk Update a Group Integration API endpoint, developers and organizations can manage and fine-tune group integrations within their Zendesk instance programmatically. Group integrations are connections between groups (teams of agents who work on similar types of customer queries) and external systems or applications. This could include integrations with CRM systems, internal databases, or third-party apps essential to the organization’s customer service processes.\n\nHere's an overview of what can be done with this API endpoint and the problems it helps solve, presented with HTML formatting:\n\n```html\n\n\n\n \u003cmeta charset=\"UTF-8\"\u003e\n \u003cmeta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\"\u003e\n \u003ctitle\u003eZendesk Update a Group Integration API\u003c\/title\u003e\n\n\n \u003ch1\u003eZendesk Update a Group Integration API Overview\u003c\/h1\u003e\n \u003cp\u003eThe Zendesk Update a Group Integration API endpoint facilitates the modification of existing integrations for specific groups. This enables organizations to streamline their customer support workflow by ensuring that each group within the support infrastructure has the right tools and information readily available.\u003c\/p\u003e\n \n \u003ch2\u003eCapabilities\u003c\/h2\u003e\n \u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eUpdating Integration Settings:\u003c\/strong\u003e Modify settings of the existing group integrations, such as turning on or off certain features, or changing access settings to better match the current operational needs.\u003c\/li\u003e\n \u003cli\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/body\u003e","published_at":"2024-03-17T15:24:21-05:00","created_at":"2024-03-17T15:24:22-05:00","vendor":"Zendesk","type":"Integration","tags":[],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":48302544126226,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Zendesk Update a Group Integration","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_management":null,"barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_9d57b90f-a310-4aff-980e-a81e947e79a6.png?v=1710707062"],"featured_image":"\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_9d57b90f-a310-4aff-980e-a81e947e79a6.png?v=1710707062","options":["Title"],"media":[{"alt":"Zendesk Logo","id":37995160895762,"position":1,"preview_image":{"aspect_ratio":1.0,"height":2000,"width":2000,"src":"\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_9d57b90f-a310-4aff-980e-a81e947e79a6.png?v=1710707062"},"aspect_ratio":1.0,"height":2000,"media_type":"image","src":"\/\/consultantsinabox.com\/cdn\/shop\/products\/e41e64338359ad957c84db21e3f7f50e_9d57b90f-a310-4aff-980e-a81e947e79a6.png?v=1710707062","width":2000}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cbody\u003eWith the Zendesk Update a Group Integration API endpoint, developers and organizations can manage and fine-tune group integrations within their Zendesk instance programmatically. Group integrations are connections between groups (teams of agents who work on similar types of customer queries) and external systems or applications. This could include integrations with CRM systems, internal databases, or third-party apps essential to the organization’s customer service processes.\n\nHere's an overview of what can be done with this API endpoint and the problems it helps solve, presented with HTML formatting:\n\n```html\n\n\n\n \u003cmeta charset=\"UTF-8\"\u003e\n \u003cmeta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\"\u003e\n \u003ctitle\u003eZendesk Update a Group Integration API\u003c\/title\u003e\n\n\n \u003ch1\u003eZendesk Update a Group Integration API Overview\u003c\/h1\u003e\n \u003cp\u003eThe Zendesk Update a Group Integration API endpoint facilitates the modification of existing integrations for specific groups. This enables organizations to streamline their customer support workflow by ensuring that each group within the support infrastructure has the right tools and information readily available.\u003c\/p\u003e\n \n \u003ch2\u003eCapabilities\u003c\/h2\u003e\n \u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eUpdating Integration Settings:\u003c\/strong\u003e Modify settings of the existing group integrations, such as turning on or off certain features, or changing access settings to better match the current operational needs.\u003c\/li\u003e\n \u003cli\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/body\u003e"}