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Ensuring Business Continuity: The Importance of Offline Credit Card Processing

Ensuring Business Continuity: The Importance of Offline Credit Card Processing 0

<a href="https://consultantsinabox.com/products/electronic-payments-inc" title="Electronic Payments"> Electronic Payments</a> Electronic Payments
Offline Processing

Imagine it’s the busiest part of your day. You have a growing line of customers waiting to pay—and then the worst happens. Your internet goes out. How many sales would your business miss if you lost connectivity and couldn’t process credit card payments?

Whether you experience internet interruptions due to network outages, construction in the area, or other unforeseen issues, offline processing makes it possible to continue accepting payments to protect your profits. In the article below we explain what offline processing is, when you may need to use it, and how the feature benefits your business.

What is Offline Processing?

Processing a credit card payment requires an internet connection to verify cardholder information, receive an authorization, and complete the transaction. Without a connection, none of those steps are possible—unless your point of sale system has an offline processing mode.

Solutions that enable offline use allow you to continue taking payments without an internet connection.

When to Use Offline Payment Processing

  • Internet DownWhen Your Internet Goes Down
  • Shop OutsideWhen You Take Your Business Outside
  • Various LocationsWhen You Operate in Various Locations

How Offline Processing Works

Offline processing is possible—you just have to get the right tools and know how to use them.

Step 1: Get a Terminal Built for Offline Payments

Not all terminals and point-of-sales systems are built the same. If you operate in an area where connection is spotty or you’re frequently on the move, you should ensure the solution you pick has offline capabilities.

One such solution available on the market is our own Exatouch® POS.

Step 2: Configure Your Terminal for Offline Mode

Depending on the system you use, you’ll likely need to change some settings in order to process cards offline. Part of this authorization process may include an acknowledgment of risk—more on that later.

Step 3: Enter Card Information

When your internet connection is down, your offline-enabled credit card processor will either function exactly as normal on the customer’s end—allowing them to swipe, insert a chip, or tap—or it will require manual entry of card information.

Step 4: Store Card Information Until You’re Back Online

When you process a card offline, the transaction information is encrypted and stored until you reconnect to the internet. Often, your provider will give you a set timeframe in which you must reconnect.

Are There Risks to Offline Transactions?

It’s important to note that offline processing is reliable and safe, but not risk-free. You may lose a sale if your system does not reconnect within a set safety window.

You may also lose inventory and money if transactions are ultimately declined when your internet connection is restored. Offline processing doesn't verify whether or not a card is invalid or stolen until you reconnect.

How to Limit Your Risk

Your payment processor likely has some rules in place that mitigate the risks of offline transactions. These can include limiting transaction totals, checking expiration dates, comparing the cardholder name and signature with a photo ID, or using a verification code. Exatouch has built-in features that allow you to set acceptable transaction parameters in offline mode.

Furthermore, systems like Exatouch are safer than alternative means of taking card information offline, such as taking physical copies of the card or card info.

Benefits of a POS with Offline Processing

  • Take credit card payments when your internet connection fails
  • Continue accessing the hardware you need to do business
  • Give patrons a uniform customer experience
  • Automatically sync transaction data once connectivity is restored

Watch this video to see how offline processing works in Exatouch POS:

Ready to Enhance Your Business?

If your current POS doesn’t provide offline processing, schedule a complimentary demo to learn more about Exatouch and all of the system's business-building tools and applications.

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Discover the Diverse Offerings and Latest News from Electronic Payments (EPI)

Discover the Diverse Offerings and Latest News from Electronic Payments (EPI) 0

About EPI® Services

We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.

    Press Release - SpectrumSoft, Inc. Selects Electronic Payments as a Preferred Payment Processing Partner

    Calverton, New York — April 23, 2019 — SpectrumSoft, Inc., with its flagship point of sale software, Spectrum EVO, selected Electronic Payments and its TableTurn® restaurant management platform as a preferred vendor for payment processing services. The partnership offers best-in-class POS hardware, software, and dedicated 24/7 support to hospitality merchants nationwide.

    Spectrum EVO leads the industry in large part because it was built from the ground up with merchant needs in mind. The custom software runs on a selection of premium, cutting-edge hardware—and its performance is fully optimized to provide an unmatched experience.

    Payment transactions completed within Spectrum EVO software will be processed exclusively by Electronic Payments. With this relationship, Spectrum clients gain access to Electronic Payments’ TableTurn platform—an enhanced, multilayered restaurant management package with item- and transaction-level data analytics, gift and loyalty card processing, tokenization, IP scanning, and breach protection—at no additional cost.

    “We carefully vetted numerous payment processors and chose Electronic Payments because of their integrity and commitment to service. Our dealer channel is in the best hands when it comes to new account setups and ongoing support,” said Sean Kearney, CEO of SpectrumSoft, Inc.

    “It’s always great when an industry-leading POS software solution chooses your platform as a preferred payment processing partner. But this partnership goes even further because of Spectrum EVO’s core merchant offerings. Sean Kearney and his team are committed to innovative software development with state-of-the-art features. It’s a sustainable business model that will lead to many long-term relationships with satisfied clients. They have a fantastic product and we look forward to supporting it on the processing side,” remarked Michael Nardy, CEO of Electronic Payments.

    At a time when payment technologies continue to rapidly evolve, the partnership between SpectrumSoft, Inc. and Electronic Payments offers a whole new level of software and processing services to help hospitality clients nationwide streamline operations and increase their reach.

    Corporate Ombudsman

    Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representatives, ISO Offices, or Relationship Managers?

    It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can

    We're human, promise! And your issue is important to us. While this is an auto-response, a real human has received this email and will direct it to the right department so you can get the attention necessary to help with your request. We'll be in touch soon. In the meantime, here are several avenues of help we offer:

    Talk to you soon,

    The Electronic Payments Team

    We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.

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    Chargebacks Are on the Rise: Learn What You Can Do to Protect Your Business Profits

    Chargebacks Are on the Rise: Learn What You Can Do to Protect Your Business Profits 0

    Chargebacks Are on the Rise: Learn What You Can Do

    Chargebacks are increasing for all types of merchants. While it’s impossible to avoid chargebacks entirely, the good news is there are simple steps you can take to reduce the number of chargebacks your business receives and protect your profits. Below we address what chargebacks are and why they pose a risk to your business. Most importantly, we outline what to do if you receive a chargeback and the actions you can take to reduce their occurrence.

    What is a Chargeback?

    A chargeback occurs when a cardholder reaches out directly to their card issuer to initiate a dispute for a charge on their statement.

    The money in question will typically be deducted from your merchant account when the dispute is made and held until it’s resolved. The issuer will then refund the amount to the cardholder while they determine legitimacy and decide who is responsible for payment.

    Sources of Chargebacks

    Legitimate Fraud

    If a stolen card was used to make purchases in your store, the real cardholder will see a transaction in their statements that they did not make. They will report credit card fraud to reclaim their stolen money.

    Merchant Error

    Sometimes chargebacks are a result of mistakes within your business. For example:

    • The customer canceled an order or subscription, but you charged them
    • The customer never received their order
    • Products arrived damaged, defective, or not as advertised
    • The amount charged does not match the cardholder’s receipt
    • You charged twice for a single order

    “Friendly Fraud”

    Cardholders often mistakenly report legitimate transactions as fraudulent, either because they don’t remember making a purchase they did actually make or because they share their card with family members who don’t realize a loved one has legitimately used the card to make a purchase.

    Who Is at Risk for Chargebacks?

    All businesses that accept credit cards as payment are at risk of chargebacks. However, there are some factors that can make you more vulnerable:

    • Online transactions: Fraud is more common in online transactions than in-person ones. This is due in part to EMV (chip) cards, which significantly improve the security of card-present, or in-person, transactions.
    • Advance purchases: Some industries where the goods or services are purchased well in advance, such as travel or pre-ordered products, are also more vulnerable to chargebacks because customers may not recognize a charge on their statement for a purchase they made months earlier.

    Why You Need to Avoid Chargebacks

    Chargebacks are more than a minor inconvenience. If left unchecked, they have the potential to cause serious issues for your business.

    Direct Profit Loss

    Disputed transactions either delay or totally wipe out your income for those sales. If you truly processed the transaction correctly on your end, the resources you invested to fulfill the purchase might not be reimbursed properly.

    Lost Time and Productivity

    Time is of the essence when handling a chargeback as you have limited time to respond or you’ll automatically lose the dispute. It may also take several days to receive a chargeback notice, so you’ll need to jump into action as soon as possible. Some appeal processes require research and paperwork to prove that you provided the products or services in question.

    Reputation Damage

    Having multiple disputes against your business may impact your ability to operate effectively by:

    • Disqualifying you for business loans: Financial institutions monitor your chargeback rate and use that as a crucial metric when deciding if they’ll lend your business money. Too many chargebacks may indicate a risky investment to your lender, and they might deny your loan requests.
    • Disrupting your merchant account: Multiple chargebacks may also impact your ability to get or keep a merchant account for payment processing. If your business’s chargeback ratio—the measurement of chargebacks-to-transactions—is above the industry standard of 1%, you might have your merchant account terminated. You might lose the ability to accept credit cards as payment or pay extra to open a new account.

    How to Stop Chargebacks

    Preserve your reputation and safeguard your profits by stopping chargebacks before they come up. Here are a few tips and tools you can use for prevention.

    Use Secure Credit Card Processing Devices

    If you haven’t already done so, upgrade your payment devices to ones that accept EMV chip cards, which are inserted into the terminal and provide a much more secure way to process transactions than traditional magnetic stripe cards that are swiped.

    Use Online Security Programs

    For online transactions, take advantage of the security programs offered by the major card brands and follow best practices when setting up your website. This reduces the chance of fraudulent purchases with stolen credit card information.

    Stay PCI Compliant

    PCI compliance ensures your business adheres to a standard set of payment card processing security protocols and best practices to prevent fraudulent transactions. Following these protocols will help you avoid chargebacks.

    Don’t Hand-Key Card Numbers

    Chip-read and swiped card transactions are much more difficult for customers to dispute than ones where a credit card number is keyed into your payment device by hand.

    Obtain Proof of Purchase

    Requiring customers to sign documentation can make a huge difference for your business in the event of a dispute. Written proof helps substantiate your claims, so ask your customers to sign a contract, itemized invoice, or payment receipt.

    Implement a Clear Return Policy

    When you clearly state your return policy, you help protect your business from chargebacks by educating customers about their options before initiating a dispute with their credit card issuer. Post your policy online, around your business, and print it on the back of your receipts.

    Write Detailed Product Descriptions

    When selling online, provide as much information in your product descriptions as possible. This enables your customers to feel confident in what they’re purchasing, leading to less returns and potential chargebacks.

    Inspect All Items Before Selling

    At checkout or before you prepare an online order for shipment, train your staff to inspect products for defects or damage. Implementing quality control of this sort is even more critical if your business doesn’t accept returns.

    Send Shipping Confirmations and Obtain Proof of Delivery

    Emailing customers a shipping confirmation and tracking details for their online orders is a great way to not only provide good service, but also help you prove that your goods were delivered in the case of a dispute. The proof of delivery (POD) should show the entire address, not just the city and state.

    Watch Out for Red Flags

    Keeping an eye out for potentially risky transactions can help you reduce chargebacks. For example, if most of your orders are less than $100.00 in total, an order for $500.00 may warrant extra scrutiny before being fulfilled.

    Batch Out Daily

    Settling your batches every day helps reduce both higher transaction fees and cardholder disputes.

    Use Recognizable Payment Descriptor

    Your business’s payment descriptor is the merchant name that appears on a customer’s credit card statement when they make a purchase from your store. To make it easier for your customers to recognize their charges, make sure your descriptor matches the name of your business.

    Issue Refunds and Credits to Original Form of Payment

    In the instance you need to issue a refund or credit, the exact refund amount should be applied to the original credit card to ensure the transaction can be traced.

    Encourage Customers to Contact You Directly

    To decrease chargebacks, encourage your customers to contact your business directly to rectify issues rather than initiating a dispute with their card issuer.

    Find a Supportive Payment Partner

    While chargebacks can be a serious challenge, there are numerous methods you can employ to reduce their occurrence. For the best protection, it can help to have someone in your corner who understands payment security and PCI compliance and how to help merchants run a successful business while navigating the pitfalls of credit payments.

    Electronic Payments is a merchant services provider and partner, and we’re dedicated to giving you next-level support when chargebacks do occur. Discover our industry leading service and low-cost payment processing—learn how EPI helps merchants.

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      How to Use Your Restaurant POS to Control Food Costs

      How to Use Your Restaurant POS to Control Food Costs 0

      How to Use Your Restaurant POS to Control Food Costs

      Food cost is an important factor in any restaurant’s profitability. Knowing what you’re spending, when, and where is key to controlling these expenditures. But with everything else you need to oversee, how do you keep track? Your restaurant point of sale (POS) system can help. Try these ideas for managing your food costs using the tools built into your POS.

      Sales Reports and Forecasting

      Sales Reports and Forecasting

      Understanding your sales over time is critical to lowering food costs and increasing profits. Pull daily, weekly, monthly, quarterly, and annual sales reports to determine recent trends as well as year-over-year performance. Use this data to forecast sales, keeping seasonality, upcoming holidays, and historic trends in mind. When you reconcile your actual costs against what was budgeted, you can immediately see any variances and adjust your forecasts—and spending—accordingly.

      Sales reports also offer valuable insights into your menu. They can help discern which items aren’t selling, particularly those that are costly to prepare. Work with kitchen management to re-engineer your menu, avoiding expensive ingredients. Give your chef creative freedom to come up with more economical versions of pricy entrees, or replace costly side items with ones that have longer seasons, are easier to obtain, or grown locally, all of which reduce the cost of your ingredients.

      See more ways POS reports can help your restaurant save time and money.

      Train Staff to Control Food Costs

      Train Staff to Control Food Costs

      Train all new staff and reinforce best practices with existing staff regularly to keep food costs top of mind. Appreciating how these expenses directly contribute to the overall success of a restaurant helps them incorporate cost-cutting measures into their everyday tasks. Kitchen staff and bartenders can be more cognizant of precisely measuring ingredients to ensure recipes are followed for consistency and waste is minimized. Waitstaff should discuss dishes in depth with diners to make certain their preferences are noted before the order is fired. Cutting food costs is a team effort!

      Food waste is often attributable to incorrectly entering orders into the POS. If a customer orders a hamburger cooked medium and it arrives well done, they’re likely to send that order back to the kitchen where it will end up in the trash—along with your profits. With a POS like Exatouch®, required modifiers are simple to set up and ensure staff can’t send an order to the kitchen without defining important details such as temperature, side selection, and other crucial steps resulting in less food waste and happier customers.

      Get ideas on how to leverage your restaurant POS to improve service.

      Inventory Management is Key

      Inventory Management

      Mismanaging inventory greatly impacts your food costs and overall bottom line. If inventory is money on the shelf, when any item on that shelf is wasted, it’s money down the drain. To minimize waste, take full advantage of the inventory management features built into Exatouch to help:

      • Implement a weekly inventory count for high-cost, perishable foods like produce and proteins
      • Complete monthly inventory audits to check that on-hand quantities match the counts in your system
      • Track food cost variances between your budget and the actual invoice prices

      Other ways you can manage inventory to reduce expenses include:

      • Organizing your walk-in and storage areas employing a first-in, first-out doctrine to maintain freshness and prevent spoilage
      • Sharing inventory duties among several members of your management team to keep everyone’s skills, knowledge, and training sharp
      • Knowing what’s in stock before you order new supplies and ingredients
      • Understanding how portion control affects overall food costs—if most of your dishes come back to the kitchen half full or you’re going through an inordinate amount of to-go containers, consider resizing your portions
      • Asking multiple suppliers for quotes to compare their pricing and service—prices are negotiable and you can find significant savings by switching purveyors

      Take advantage of all the savings opportunities you can to decrease costs and boost profits! The cutting-edge features in an innovative and affordable POS like Exatouch can help. Schedule your free, personalized demo today and get even more ideas on how to save money, streamline operations, and grow your restaurant!

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      Understanding the Essentials of Point of Sale Systems: A Comprehensive Guide for Small Businesses

      Understanding the Essentials of Point of Sale Systems: A Comprehensive Guide for Small Businesses 0

      ```html Electronic Payments ```html Electronic Payments - Modern Payment and Point of Sale Technology
      Electronic Payments Logo

      About EPI® Services

      We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.

      Products

      Modern payment and point of sale technology for all types of businesses

      Partner Programs

      Partnership programs custom-built to your needs and situation

      Resources

      Browse educational articles, EPI news, and case studies to learn more about payment processing.

      What Small Businesses Need to Know About Point of Sale

      When it comes to the basics of running a small business, few tools will help you more than a point of sale (POS) system. That’s why it’s key to understand exactly what a POS is and the benefits it offers. In the article below, you’ll discover the definition of POS as well as the components that make up a system. You’ll also learn about the advantages of a POS and which POS features are important for the seamless operation and growth of your business.

      What Small Businesses Need to Know About Point of Sale

      What is a POS?

      POS simply stands for point of sale. It’s the place where a customer completes their transaction, such as paying for a purchase. At its most basic, a POS is comprised of hardware and software. Hardware is the electronic equipment used to perform a transaction while POS software is used to manage sales and day-to-day business operations.

      What are the Elements of a POS System?

      The hardware components of a POS system can vary based on your business needs. Typically, they include a:

      • Terminal – Touchscreen monitors that run POS software enabling a business to conduct transactions.
      • Cash Drawer – A secure place to store cash and coins that your business needs to operate.
      • Barcode Scanner – Scanners make checkout fast and easy.
      • Credit and Debit Card Reader – Machines that enable your business to accept swipe, contactless, and EMV chip card payments.
      • Receipt Printer – Provides printed receipts for customers and advertisements for upcoming sales or loyalty programs.
      • Label Printer – Prints shipping labels and shelf tags.
      • Scale – Ideal for operations such as yogurt shops and shipping outlets.

      Additional peripherals like PIN pads, tablets, mobile card readers, and customer-facing displays can enhance your POS system.

      What are the Advantages of a POS System?

      Point of sale systems streamline operations by providing quick and seamless payment transactions as well as tracking critical business data. It’s a vital component to growing your business. Equipment such as barcode scanners, weight scales, and touchscreens make checkout a breeze for your customers and staff. Moreover, a POS system’s host of features and applications enable you to track sales and identify patterns over time, ensure pricing and inventory accuracy, and catch potential discrepancies. You can even monitor inventory and trends to help you avoid stock-outs, provide better customer service, and tailor marketing offers.

      A POS system helps you complete business functions and provides insights that enable you to make more informed decisions. A leading point of sale can assist you with:

      • Growing sales and revenue
      • Providing sales metrics and detailed reporting
      • Effectively managing customer information
      • Managing inventory—even across multiple locations
      • Employee management
      • Adapting to changing needs with customizations

      What Features Should a POS Have?

      There are countless options when it comes to POS features. That’s why it’s important to make sure the technology suite you choose has the POS features your business needs to successfully operate, expand, and grow. Exatouch® POS includes:

      • Affordable payment processing
      • Inventory & stock management
      • Menu management
      • Order management
      • Table management
      • Delivery manager
      • Promotions & discounts
      • Customer relations & management
      • Memberships
      • Appointment scheduling
      • Employee management
      • Purchasing & vendor management
      • Taxes
      • Reporting
      • Integrations

      Read more about Exatouch’s extensive features, capabilities, and applications on our Knowledge Base. Plus, it’s all backed by our in-house, U.S.-based Technical Support team who’s available 24/7.

      When is a Good Time to Switch POS Systems?

      Whether you want to install your first POS or are looking to upgrade your current system to match your business’s evolving needs, there are some telltale signs it’s time to make the move:

      1. If your POS doesn’t accept contactless or EMV chip cards, it’s time to switch. EMV chip cards reduce chargebacks and fraud, which can result in significant savings. With the onset of COVID-19, NFC or contactless payments saw huge adoption. If your business doesn’t accept the payment methods your customers prefer, they may go elsewhere.
      2. How much are you paying to accept credit cards? Electronic Payments is committed to providing small businesses with affordable processing rates, backed by a meet-or-beat guarantee.
      3. Has inventory management become more difficult? If your inventory isn’t matching customer demand and you’re missing out on sales, or you’re losing track of your inventory costs, it’s time to shop for a better option. A smart POS system like Exatouch is designed to help you find money in your business and increase profits.
      4. Do you have a mobile payment option? Whether your retail store wants to add curbside pickup or set up a booth at a local festival—or your restaurant wants to start deploying a food truck to bring in additional revenue—mobile POS options are the solution. And remember to sync them with your brick-and-mortar POS!
      5. Are you able to offer your customers gift cards? They’re popular year-round and are a clever way to boost sales as well as reach new customers. eGiftSolutions® offers free gift card processing, real-time online reporting, a free marketing kit with custom orders, and even a QuickStart℠ option to get gift cards in your hands in a matter of days.
      6. How difficult is it to schedule your staff members and determine who has the highest sales per shift? Exatouch makes employee management simple with access cards, timekeeping, payroll reconciliation, permission controls, activity tracking, and more.

      If any of these issues are slowing your business down, you’re not alone. Check out success stories of merchants just like you who were able to overcome these common setbacks after partnering with Electronic Payments.

      Schedule a Free, Personalized Demo Today!

      Schedule a Free Demonstration of Exatouch

      800-966-5520 | www.electronicpayments.com

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      How a POS with Appointment Scheduling Benefits Your Business

      How a POS with Appointment Scheduling Benefits Your Business 0

      Electronic Payments Electronic Payments - Cutting-edge Financial Technology
      Electronic Payments Logo

      Electronic Payments - Innovative Financial Technology

      We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.

      Discover more about us and our in-demand, business-building solutions.

      Learn more

      Products

      Modern payment and point of sale technology for all types of businesses.

      • Cygma - Full-stack authorization and clearing platform
      • Exatouch - Full-featured point of sale for a variety of small businesses
      • TableTurn - Flexible restaurant management solution
      • Clover - Customize the right device for your business
      • DeliverMe - Easy online ordering for restaurants
      • ProCharge - Everything you need for payments
      • eGiftSolutions - Comprehensive gift card and loyalty platform
      • Vault - Secure, affordable payment gateway
      • Value-Added Tools & Services - More tools and services to grow your business

      Partner Programs

      Partnership programs custom-built to your needs and situation.

      Resources

      Browse educational articles, EPI news, and case studies to learn more about payment processing.

      • Learning Center - Get tips for business, from POS systems to gift cards
      • Success Stories - See how our merchant partners have built successful businesses with EPI payment processing
      • Merchant Services - Learn more about the perks of our merchant solutions

      How a POS with Appointment Scheduling Benefits Your Business

      POS Appointment Scheduling

      Service-based businesses rely on appointments to serve their customers efficiently and keep revenue flowing. A point of sale (POS) system with built-in appointment scheduling and email reminders can streamline operations, save time, and enhance customer relationships.

      Save Time and Money

      Leverage a POS with features like staff scheduling, appointment bookings, confirmations, and reminders to maximize resources and reduce overhead.

      • Schedule only the needed staff, cutting excess labor hours
      • Reduce no-shows with automatic email reminders
      • Decrease manual labor with automated scheduling
      • Eliminate expenses associated with manual scheduling
      • Translate time savings into revenue-boosting activities
      • Quickly adjust appointment times for upselling additional services

      Build a Client Database

      Creating a customer database in your POS can lead to higher profits. Use customer information to send promotions and streamline future bookings.

      Strengthen Customer Relationships

      Provide high levels of service and maintain contact with customers through easy-to-send email and text reminders, leading to greater satisfaction and brand loyalty.

      Gain Business Insights

      A POS with appointment scheduling offers detailed reporting to help you make profitable decisions.

      • Track no-shows and completed appointments
      • Compare productivity and sales among staff members
      • Analyze popular and under-performing services
      • Understand your busiest times for better staffing
      Exatouch POS

      Exatouch POS Appointment Scheduling Features

      • Set shifts and employee schedules
      • Double book and assign services to employees
      • Match customers with staff members
      • Time blocking and appointment status
      • Integration with staff schedules and confirmations
      • Send follow-up and reminders
      • Rebook from history and track client notes

      Learn more about scheduling appointments with Exatouch POS by watching this video or scheduling a demo.

      Schedule My Demo

      800-966-5520 | 7800 Congress Ave, Suite 112 Boca Raton, FL 33487

      Electronic Payments® is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA, and Commercial Bank of California, Los Angeles, CA.

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