Improving Workplace Communication: 11 Expert Tips

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Improving Workplace Communication: 11 Expert Tips
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Sling by Toast

Improving Workplace Communication: 11 Expert Tips

Effective workplace communication is an essential element of your business’s success. Without good communication between team members, your business will suffer. But even basic communication can be a difficult skill to put into practice and master.

Here, we’ll help you understand why effective workplace communication is so important and discuss ways to improve the lines of communication in your business.

What is Workplace Communication?

Open office with employees participating in workplace communication

The formal definition of communication is: The act of exchanging information, ideas, and feelings through written or verbal means. Workplace communication is exchanging information in a business setting.

With effective workplace communication, your team will receive your message accurately, understand how it affects them, and know what to do next.

Why is Workplace Communication Essential for Success?

Coworkers using computers at a long wooden table
  • It Improves Productivity

    Good communication avoids confusion and improves productivity by ensuring everyone knows what they’re supposed to do.

  • It Jump-Starts Innovation

    Effective communication encourages creativity and innovation by keeping the lines of discourse open.

  • It Strengthens Teams

    Strong communication helps build stronger teams by ensuring everyone is on the same page.

  • It Prevents Confusion

    Good communication minimizes confusion, helping teams work more effectively toward common goals.

  • It Gives Everyone a Voice

    Effective communication ensures that every team member feels heard, valued, and engaged.

  • It Helps Your Business Grow

    Clear communication helps eliminate uncertainty and contributes to business growth.

Tips for Improving Workplace Communication

Coworkers at a long table in front of glass wall overlooking a city
  1. Explain Assignments

    Take the time to explain why tasks are important and how they fit into the larger project.

  2. Keep Workflow Transparent

    Ensure everyone knows the deadlines, responsibilities, and small details that can make a big difference.

  3. Ensure Everyone Understands Their Role

    Clearly define roles and responsibilities to prevent confusion and ensure smooth project completion.

  4. Be as Clear as Possible

    Communicate in a clear and accessible manner, avoiding ambiguous language and jargon.

  5. Make Progress Reports Part of the Workflow

    Regular progress reports keep everyone informed and ensure consistency in communication.

  6. Choose the Right Medium

    Select the appropriate communication medium (e.g., instant messages, emails, face-to-face meetings) based on the message's importance and context.

  7. Establish Rapport

    Build trust with your team by showing genuine interest and engaging in non-work-related conversations.

  8. Foster Trust

    Promote trust through empathy, keeping promises, and supporting team members.

  9. Meet One-on-One

    Regular one-on-one meetings help maintain open lines of communication and build stronger relationships.

  10. Listen

    Effective communication is a two-way street; actively listen to your team's feedback and concerns.

  11. Avoid Quick Assumptions

    Take the time to understand issues fully before making assumptions or jumping to conclusions.

Simplify Workplace Communication with the Right Tool

Sling app for workplace communication

Using the right tool can make a significant difference in your business’s success. The Sling app, part of the Sling by Toast suite, offers powerful features for effective workplace communication, including:

  • Organizing shifts and tasks
  • Keeping team members on task
  • Simplifying finding substitutes
  • Maximizing labor costs

Sling includes features like cloud-based storage, Newsfeed, and Messages to streamline communication. For more resources on managing your business effectively, visit GetSling.com.

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  • Jordan Van Maanen