Understanding Manager Duties: Roles and Responsibilities Across Industries

Sling is Now Sling by Toast!
Explore the enhanced team management features and how Sling by Toast can empower your business.
Understanding Manager Duties
Thinking about becoming a manager? Or maybe you’re creating a managerial position in your business. Both demand that you know what the manager duties will be. In this article, the experts at Sling tell you everything you need to know about being a manager in a business large or small.
Primary Manager Duties
Every business is different, but these main manager duties are pretty much consistent across industries.
- Staffing: Managers are responsible for attracting, interviewing, hiring, and firing employees.
- Scheduling: A big part of any manager’s responsibility is scheduling when employees work. Tools like Sling can streamline this process.
- Goal Setting: Managers make note of what needs to be done in the business and set goals for the team members.
- Daily Operations: From opening to closing, managers oversee the daily activities to ensure smooth operations.
- Administration: This includes paying bills, payroll, taxes, maintaining employee files, setting policy, and more.
- Communication: Managers act as a bridge between employees and upper management, translating executive wishes into actionable items.
- Advertising & Marketing: Managers are largely responsible for the direction of advertising and marketing efforts.
- Motivation: Keeping team members motivated is essential. Managers inspire each employee to reach their potential.
- Delegation: Managers can delegate certain tasks to trusted employees or assistant managers to free up time for other duties.
- Training: Providing top-notch training ensures employees understand what it takes to perform well in their roles.
- Coaching: While training focuses on new hires, coaching aims to improve the performance of long-term team members.
- Evaluation: Periodic employee evaluations encourage continuous improvement and help identify areas for growth.
- Decision Making: Managers make numerous decisions daily, from mundane to critical, influencing the business's success.
- Policy Enforcement: Managers enforce company policies and ensure an ethical work environment.
Being a Manager is All About the Team
Being a manager is not about your performance. It’s about your team’s performance. When you understand the role you play in your team’s success, you can leverage your skills in planning, leading, organizing, and controlling to make their jobs easier.
- Jordan Van Maanen