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Why Gift Cards Are a Great Option for Small Businesses

Why Gift Cards Are a Great Option for Small Businesses 0

Why Gift Cards Are a Great Option for Small Businesses
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Why Gift Cards Are a Great Option for Small Businesses

Gift cards are the most popular present for the holidays and special occasions all year long, and if you’re a small business, offering gift cards gives your customers a chance to give their loved ones a more unique (but still flexible) present. In this article, we’ll explore all the benefits gift cards can offer your small business. But first, let’s dive into the “how.”

How to Make Gift Cards Work for Your Small Business

Getting started with gift cards is easy. You just need to choose a robust solution that handles the logistics—like sourcing the physical cards and making them communicate with your POS—and leaves you free to focus on your business.

If you already have an Electronic Payments merchant account, you can get free gift card processing through our eGiftSolutions® service. This includes:

  • Simple integration
  • Reloadable, reusable gift cards
  • Online reporting
  • Plenty of card design options

Want a custom design that shows off your brand? No problem! Our in-house design team can make it happen, along with in-store marketing collateral to advertise your gift card service.

Once you’ve gotten started, you can check out our resources on increasing your gift card sales to make the most of your program.

9 Benefits of Selling Gift Cards as a Small Business

1. Make More, Larger Sales

According to First Data, the average consumer spends $59 more than the original value of their gift card, and when choosing a gift card, 33% of purchasers spend more than they would on a traditional gift. This means you’re selling more upfront and later on when the recipient returns to cash in their present.

2. Get an Alternative to Cash-Back Returns

Having gift cards on hand opens up a new strategy for returns at your store. With gift cards, you’ll have the choice to easily offer in-store credit rather than directly providing cash back, encouraging customers to make exchanges rather than take their money elsewhere.

3. Encourage Repeat Business

Do you always spend the total value of a gift card all at once? Most people don’t, and that means they’ll have extra incentive to return to your store multiple times, giving you more chances to catch their attention, build trust, and perhaps even get them to consider giving the gift of a visit to your store to someone else in the future.

4. Build Brand Loyalty

If you’re thinking about implementing a loyalty program using gift cards, you’re on track to build stronger brand loyalty.

5. Get Ready-Made Marketing Collateral

Though it may depend on the program you enroll in, many gift card solutions—including eGiftSolutions—offer collateral to help you market your brand and gift cards within your store. Think window decals, endcap displays, and in-store signage—all available to promote more sales through gift cards.

6. Be Ready for the Holidays

Gift cards are the top present for the holiday season, both for buying and receiving. Come December, gift-givers need to check off their lists. You probably know the feeling from personal experience—you have a whole set of people to find presents for, and gift cards are the fastest and easiest way to guarantee you get your loved one a gift that they’ll make good use of. Gift cards have value all year long, but if you don’t already have a gift card solution, enrolling in one before the holiday season is a must.

7. Welcome New Business

Gift cards are great at getting new customers into your store since receiving free money is typically plenty of incentive to get someone in your doors and eager to look around. Many people who might not have ever known about your business will get swept in if they receive one of your gift cards, giving you another chance to win a loyal customer.

8. Get the Potential for Pure Profit

Ideally, you’ll want your gift cards to get used so you can take advantage of the other benefits on this list, but it’s certainly an added bonus that any unused gift card is essentially pure profit for your business. Free money without losing any inventory, at little cost or effort to you, is an incredible deal.

9. Compete with Larger Stores

Running a small business means constantly trying to compete with large stores that have more resources and a larger footprint. Gift cards are one way to get an edge on these bigger businesses since they allow you to compete on convenience when it comes to gift-giving. Plus, small businesses like yours can even have an advantage over big chains when customers seek more personal, unique gift card options.

Get a QuickStartSM with eGiftSolutions®

With so many advantages to offering gift cards, it’s time to get started! The easiest way—and a great option if you’re feeling pressed for time as the holidays approach—is with eGiftSolutions’ QuickStartSM program. Enroll to get eGiftSolutions’ free gift card processing, online reporting, and 24/7 technical support, along with the special QuickStart offer of 50 free pre-designed gift cards with no expiration date and shipping within four to five business days.

Get started now at eGiftSolutions.

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What’s the Best POS for Convenience Stores?

What’s the Best POS for Convenience Stores? 0

What’s the Best POS for Convenience Stores?

A POS system is a critical tool for convenience stores, enabling merchants to handle a high volume of customers efficiently while maximizing profits. Here's how to choose the best POS for your c-store:

1. Ease of Use

A simple user interface is crucial for high employee turnover environments. It speeds transactions and facilitates quick training for new hires.

2. Hot Buttons

Quick checkout is key. Set up hot buttons for frequently purchased items to enhance speed and efficiency.

3. Transaction Suspension

Modern POS systems allow transaction suspension to handle everyday customer hiccups seamlessly, without disrupting the line.

4. Customer Facing Display (CFD)

A CFD ensures order accuracy, expedited transactions, and offers promotional opportunities.

5. Payment Processing

Ensure your POS system supports various payment methods, including EMV, EBT, and contactless payments. Look for transparency in fees and statements.

6. PCI Compliance

Choose a POS system that adheres to PCI DSS to safeguard sensitive information, build customer trust, and avoid costly fines.

7. Employee Management and Payroll

Manage employee schedules, access levels, and payroll efficiently with an integrated POS system to reduce manual tasks.

8. Inventory Management

A POS with real-time inventory management helps you track best-sellers, manage stock levels, and automate orders.

9. Weigh Scale Integration

For bulk sales, a POS with an integrated scale ensures quick and accurate transactions.

10. Age Verification

A robust POS can scan IDs for age-restricted items, protecting your business from compliance issues.

11. Reporting Capabilities

Comprehensive reporting features provide valuable insights into sales, inventory, and employee performance, aiding better business decisions.

Exatouch® POS for Convenience Stores

Exatouch® POS offers all these features and more, along with a 3-year warranty, continuously updated functionalities, and 24/7 U.S.-based technical support.

Exatouch POS System

Explore Exatouch’s benefits and see how it can streamline your operations and grow your store. For a no-cost demo or to learn more about our FREE Exatouch POS Targeted Verticals Program

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How Effective Is Your Point of Sale System at Driving Profit?

How Effective Is Your Point of Sale System at Driving Profit? 0

<a href= Electronic Payments Electronic Payments Inc. Logo

About EPI® Services

We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.

Products

Modern payment and point of sale technology for all types of businesses.

  • Cygma - Full-stack authorization and clearing platform
  • Exatouch - Full-featured point of sale for a variety of small businesses
  • TableTurn - Flexible restaurant management solution
  • Clover - Find the device that’s right for your needs, and customize it for your business
  • DeliverMe - Easy online ordering for restaurants
  • ProCharge - Everything you need for payments
  • eGiftSolutions - Comprehensive gift card and loyalty platform
  • Vault - A secure, affordable payment gateway
  • Value-Added Tools & Services - More tools and services to grow your business

Partner Programs

Partnership programs custom-built to your needs and situation.

Resources

Browse educational articles, EPI news, and case studies to learn more about payment processing.

  • Learning Center - Get tips for business, from POS systems to gift cards, retail to restaurants
  • Success Stories - See how our merchant partners have built successful businesses with EPI payment processing
  • Merchant Services - Learn more about the perks of our merchant solutions

Does Your POS Make You Money?

As payment professionals, point of sale is frequently our toughest sell. Many factors play into the merchant’s purchasing decision, and price always seems to be a key influencer. It’s a fine balance between making money for your business while also discerning the true value of your solution’s purchase price. Does the cost of your point of sale solution position you to do both?

Contact:

Electronic Payments

Amber Josi

VP of Marketing Communications

amber@electronicpayments.com

(631) 591-7675

About Electronic Payments

Innovating with new technologies, Electronic Payments has distinguished itself as one of the most highly regarded payment and transaction processing companies in the United States. Electronic Payments currently serves businesses in all types of industries and acquires new merchants through a network of POS value-added resellers (VARS), agent banks, sales agents, and independent sales offices (ISOs).

Visit our website for more information.

Corporate Ombudsman

Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representatives, ISO Offices, or Relationship Managers?

The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Fill out the form below and we'll try our very best to assist you as quickly as we can.

Technical Support Help Desk (24/7): (800) 966-5520 Option 3

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© Electronic Payments, Inc. All Rights Reserved

Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Commercial Bank of California, Los Angeles, CA.

Electronic Payments is a Registered MasterCard© TPP American Express may require separate approval.

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Consumer Insights for the 2023 Holiday Season: Boost Profits with Gift Cards

Consumer Insights for the 2023 Holiday Season: Boost Profits with Gift Cards 0

Electronic Payments Electronic Payments - Your Partner in Modern Payment Technology
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About EPI® Services

We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and much more, including our in-house processing platform, Cygma®.

See more about us and our in-demand, business-building solutions. View the industries we serve. Stay up to date on Electronic Payments’ latest developments. Learn more about joining our pioneering team! We’re here to help answer any questions you may have!

Products

Modern payment and point of sale technology for all types of businesses

Partner Programs

Partnership programs custom-built to your needs and situation

Resources

Browse educational articles, EPI news, and case studies to learn more about payment processing.

Consumer Insights for the 2023 Holiday Season

Consumer Insights for the 2023 Holiday Season

With the holidays quickly approaching, now’s the time to prepare for the busiest shopping season of the year. Whether you own a small retail store or local restaurant, you can boost profits and bring in new customers with the one thing on everyone’s holiday wish list—gift cards!

Setting the Stage: Consumers Are Ready to Spend

According to Deloitte, this holiday season is set to be more extravagant than 2020, 2021, and 2022 as life returns to pre-pandemic levels:

  • US consumers plan to spend $1,652 this holiday season—surpassing pre-pandemic figures
  • 95% of consumers plan to spend on holiday gifts (versus 92% last year)
  • 44% YOY increase in spending
  • In-store shopping is set to return to pre-pandemic levels (37%)

While consumers are ready to spend again this holiday season, inflation is still a concern and is set to drive spending habits:

  • 72% are already prepared to see higher prices than in 2022
  • 66% plan to shop Black Friday weekend (up from 49% last year)
  • Consumers plan to get shopping done quickly—in just 5.8 weeks (pre-pandemic levels were over seven weeks)
  • 75% are tempted to buy gifts for themselves

Gift Cards Top the Lists in 2023

Once again, gift cards are topping wish lists this holiday season. According to Deloitte, many consumers plan to buy fewer gifts this year but spend more on gift cards (around $300 vs. $217 in 2022).

Civic Science provided statistics that reveal more about who is buying cards and why:

  • 1 in 3 adults say they’re “very likely” to give gift cards, a significant increase over last year’s 12%
  • Only a third of consumers report that they’re unlikely to buy gift cards this year
  • Convenience and hard-to-please loved ones are driving gift card popularity
  • Those who are late to start holiday shopping are more likely to purchase gift cards
  • Gift cards are the most popular gift to receive, over physical gifts and experiences
  • 63% of consumers have unused credit on their gift cards, with 28% reporting they have over $100 in unused funds

Gift Card Tips, According to Data

There are plenty of tried and true gift card tips that apply all year long, but this year, Fiserv offered some data to help hone your holiday strategy:

  • 46% of shoppers look for gift cards near checkout areas
  • 36% expect gift cards to be on endcaps at the front of the store
  • 40% of shoppers use greeting cards as wrapping for gift cards
  • 47% expect to spend a minimum of $25 per card
  • About 25% expect to spend $50 per card

Remember to place gift cards where consumers expect to find them and be sure to position them alongside items (like envelopes) that buyers often want at the same time. It will also make sense to order plenty of cards in $25 and $50 denominations!

With so many reasons to offer gift cards all year round, but particularly at the holidays, turn to eGiftSolutions®.

Gift Card Solutions

eGiftSolutions® also makes it easy to switch from your current gift card program—and even offers a free QuickStart™ Program. Get started today!

800-966-5520 | www.electronicpayments.com

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EPI Technical Support by the Numbers: 2023 Achievements and Stats

EPI Technical Support by the Numbers: 2023 Achievements and Stats 0

Electronic Payments ' comprehensive financial technology services. Learn about their cutting-edge payment processing solutions and technical support."> Electronic Payments Blog
Electronic Payments Logo

About EPI® Services

We’re a cutting-edge financial technology company encompassing point of sale, payment processing, and so much more, including our in-house processing platform, Cygma®.

Products

Modern payment and point of sale technology for all types of businesses

Partner Programs

Partnership programs custom-built to your needs and situation

Resources

Browse educational articles, EPI news, and case studies to learn more about payment processing.

EPI Technical Support by the Numbers

EPI Technical Support

The Electronic Payments Technical Support team consistently goes above and beyond on our mission to provide excellent customer service. Check out the infographic to see how we did in 2023, by the numbers.

Tech Support Statistics 2023

Quick, Efficient Phone Service

In 2023, our Tech Support team answered a record-breaking 127,093 calls—an average of 348 calls per day. Despite that volume, the average hold time was only 84 seconds, while the average call length was 12 minutes and 30 seconds, allowing merchants to quickly reach an expert, troubleshoot, and get back out on the floor, ready to resume business in under 15 minutes.

Expert Team Members

Our Tech Support members average 3.1 years at Electronic Payments, with 128 years of collective experience. In 2023, we grew our team 11% year over year to meet your needs and continue providing top-notch support around the clock, seven days a week.

Extensive Support and Outreach

In 2023 alone, our tech and product experts conducted 793 scheduled meetings to upgrade POS software and hardware to introduce merchants to new Exatouch® features. The team held additional demos and training sessions, totaling 4,500 touchpoints across various products.

Get Unparalleled Support with Electronic Payments

Our team is available 24/7 and ready to take your call to resolve issues effectively and efficiently.

Want to know how you can get the most out of your Technical Support team? Read the guide

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13 Creative Gift Card Marketing Ideas to Boost Your Business

13 Creative Gift Card Marketing Ideas to Boost Your Business 0

Boost Business with Gift Card Marketing
<a href= Electronic Payments Boost Business with Gift Card Marketing
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13 Gift Card Marketing Ideas to Boost Business

According to research by the National Retail Federation (NRF), gift cards sit at the top of holiday shopping lists, with 59% of shoppers saying they want to receive them this holiday season.

If your business isn’t selling gift cards—or isn’t effectively marketing them—you stand to lose out on a massive source of revenue, both during the holidays and year-round. In this article, we’ll dive into some helpful tips to boost your gift card sales.

1. Get Your Program Started

Shoppers want gift cards—they’ve been the most popular holiday present for thirteen years running. If you haven’t found the right solution yet, enrolling with a provider like eGiftSolutions® should be your first priority. You can get started right now with our QuickStartSM program.

2. Keep Your Existing Customers Informed

If your program is new, send emails, postcards, and text messages to let customers know gift cards are available. If you’ve been offering gift cards for a while, it won’t hurt to send out a reminder!

3. Promote Online

Share photos of your gift cards on social media to spread the word. If you have a website, highlight your gift cards in a prominent position. Some sites use popups to promote gift cards—a strategy that often converts well.

4. Display Signage

Place promotional signage at the front entrance, at your point of sale, and throughout your business to draw attention to your gift cards.

5. Train Staff to Talk About Gift Cards

Train your team to mention gift cards when they’re helping customers and checking them out.

6. Make Your Gift Cards Visible

It’s essential to make gift cards easily accessible to shoppers. Create an attractive display at the register or strategically around your business to capture customers’ interest.

7. Use Gift Cards as Promotional Items

Give away $5 and $10 gift cards as promotional items. A small gift will stick with your customers long after they leave your business—encouraging repeat visits and word-of-mouth advertising.

8. Provide Incentives

If a customer purchases a gift card in a larger denomination, give them a $10 or $20 gift card as a gesture of appreciation. They’ll likely make a separate trip to redeem the card, incentivizing repeat visits. Promotions like these also help increase post-holiday sales, as most gift cards are sold during the holiday season.

9. Share Suggested Gift Lists

Many customers purchase gift cards at the last minute and may need inspiration on what amount to give. Try displaying a list of items that can be bought with $25, $50, and $100 gift cards to help customers decide on a denomination.

10. Make Use of Out-of-Stock Items

When popular items are out-of-stock, place gift cards where that item would typically be displayed. Provide an estimated restock date so customers can purchase the gift card and return when the item is back in stock!

11. Plan Ahead for Holidays

Gift card purchases are most popular before upcoming holidays and events. Promote your gift cards in advance, and order cards ahead so you have plenty in stock. We also recommend ordering cards with designs to match the upcoming holiday!

12. Include Reminders on Receipts

Add a friendly note on all of your receipts to remind customers of the availability of gift cards.

13. Offer a Loyalty Program

Introducing rewards for loyal customers is a great way to get more value from your gift card program. Giving your customers gift cards when they shop in your store makes them more likely to return and buy more items!

Don’t miss out on gift card sales! Order your seasonal cards now with eGiftSolutions.

Contact us at 800-966-5520 or visit our website for more information.

© Electronic Payments, Inc. All Rights Reserved

Electronic Payments is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA and Commercial Bank of California, Los Angeles, CA. Electronic Payments is a Registered MasterCard© TPP. American Express may require separate approval.

7800 Congress Ave, Suite 112 Boca Raton, FL 33487
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